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Academic Services Officer

The Canadian International School System

Địa chỉ công ty: 86, Road 23, Phu My Hung, Tan Phu Ward, D.7, HCMC

Quy mô : Từ 1000 - 3000 nhân viên

Lượt xem: 398 |

Ngày cập nhật: 16/03/2019 (2 năm trước)

Địa điểm tuyển dụng: Hồ Chí Minh

Mức lươngThỏa thuận

chức vụChức vụ:Nhân viên
kinh nghiệmKinh nghiệm:Không yêu cầu
hình thức làm việcHình thức làm việc:Toàn thời gian cố định
yêu cầu bằng cấpYêu cầu bằng cấp:Không yêu cầu
yêu cầu giới tínhYêu cầu giới tính:Không yêu cầu
số lượng cần tuyểnSố lượng cần tuyển:0 ứng viên

Mô tả công việc

( Xem thêm ) ( Rút gọn )
* Working location: AES – No. 16, Street 12, 13C Residential Area, Phong Phu Commune, Binh Chanh District
* Job Description:
•Consults parents about academic programmers of each schools in the system so that they would have the best and suitable choice for each student.
•Provide assistance with the operational non-academic aspects of procedures such as student complaints handling, appeals, timetabling, timesheets, re/enrolments, class management, attendance (record late and dismissal early)
•Follow up students’ status (new, current, defer, withdrawal, etc.), updating students’ results and manipulating statistical data to report as well as support contacting parents to remind tuition fees on time.
•Undertake data entry; data validation and resolution of student-related information and issues include administrative support to prepare and schedule examination, attendance list and to update results, issuing report cards, updating academic record and other special events (discipline, reprimand, reward, etc.)
•Provide administrative assistance including supporting events (Parent events, New teacher Orientation, Graduation, etc.) and workshops and preparing supporting documents for students such as confirmation letters, copies of report cards when required and managing the related administration.
•Contact the Bureau of Education and Training, Departments of Education and Training about the administrative procedures related to students.
•Be responsible for interpretation and translation for Leadership team and teachers in meetings with parents or for drafting, translating, and distributing letters to parents in the system.
•Record and promptly notify the relevant departments when the student needs to stop using the services.
•Ensure accurate and timely communication with clients on all requests, including advising students, parents. Use persuasion skills in dealing with internal and external contacts.
•Ensure the dissemination of specific and accurate information while maintaining confidentiality, integrity, compliance and meeting legislative reporting requirements of student records for all students.
•Collaborate with other administrative staff within and outside ASO when and where appropriate to ensure smooth execution of ASO administrative duties.
•Participate as an effective member of the service team through contribution to the team planned goals by completing tasks in an accurate and timely manner.
•Other administrative and operations duties as determined by the ASO Director.
* This Job Description is not limited to the duties / responsibilities described above and will be subject to changes to incorporate any duties / responsibilities to reflect the job scope / business requirements.

Yêu cầu công việc

•Bachelor’s degree in Customer Services/Business Administration or International Trade or any related fields.
•At least 1 year experience with the similar position.
•Excellent organizational skills with high attention to details
•Strong communication skills
•Good time management skills
•Responsible and reliable personality
•Excellent problem solving skills
•Self-motivated, with strong sense of responsibility
•Ability to work independently and work as a team
•Ability to serve customers professionally
•High level of organization and attention to detail, capacity for multi-tasking, and ability to prioritize
•Exceptional professionalism, including excellent written and verbal communication skills, and commitment to collegiality and collaboration
•Advanced proficiency in Microsoft Office Suite including Word, Excel, PowerPoint, Google Documents Outlook and Windows
•Fluency in English.

Quyền lợi được hưởng

- Attractive salary & Bonus
- Free unlimited Lunch
- Free/Discount of School fees
so sánh lươngSo sánh lương Nộp hồ sơ

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