Mô tả công việc ( Xem thêm ) ( Rút gọn )
Các bài viết về nhân viên Kế toán - Kiểm toán :
-Always train and remind subordinates on enhancing customer service at Cashier counters.
-Receive customers and staffs complaints, conflicts or concerns relating to cashiering procedures, activities; raise to Cashier Manager and work towards solving these issues together with Cashier Manager.
-Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers)
-Be aware of current sales promotions and make sure the information is briefed to Cashier staff in daily briefing session by Cashier Group Leaders.
-Frequently check, identify issues and coordinate with Merchandising Dept. and other Store Operation Depts to ensure that merchandise is correctly priced and displayed in adequate quantity and good quality.
-Maintain all Point of Sale (POS) machines, tools and equipment in good working condition.
-Responsible for collecting contents of cash registers at the end of each day and delivering funds to Store Accounting Dept. if working at night shift.
-Investigate and correct errors made at the cash registers in a timely manner; report errors to Cashier Manager.
-Assist subordinates in difficult/complicated cases at Cashier counters.
Monitor and check procedures on house-keeping duties to ensure cleanliness and tidiness at Cashier Counter.
-Plan Monthly Division’s duty roster and manpower schedule.
-Ensure sufficient manpower during business in ad-hoc situations.
-Monitor Group Leader(s), General Staff (s)’ attendance and attire.
-Approve duty roster, shift plan raised by Group Leader(s).
-Be responsible for Group Leader(s) and General Staff’s performance.
-Take part in recruitment & selection activities for Division’s staffing.
-Motivate, training and develop staff in order to encourage their professional development.
-Identify potential staff for succession planning purposes.
-Build and promote team work spirit
5.Rules and Regulations
- Follow all working procedures, the company’s policies, rules and regulations.
- Check, monitor, remind and guide Group Leader(s), General Staff to follow the rules and regulations.
-Opening & closing Store.
-Be on duty and act as Line Manager’s roles when Line Manager’s not present at work (i.e. is on leave or on business trip).
-Other tasks or responsibilities as assigned by direct Line Manager and Store Manager.