Lưu công việc
SO SÁNH LƯƠNG
Mô tả công việc
Department: Business Development & Training
Report to: Business Development & Training Manager
- HA NOI OFFICE (Suite 201, 2nd Floor, 14 Lang Ha, Thanh Cong Ward, Ba Dinh District, Hanoi)
- Responsible for handling front office reception and administration duties, including greeting guests and offering them a drink, answering phones, handling company inquiries, and sorting & distributing mail. Mail also schedule meeting and travel for executives.
- Handling end-to-end process of IBO’s registration and purchase order.
- Be professional in building corporate image of customer service for guests.
KEY ROLES & RESPONSIBILITY:
- Answer the phones, operate a switchboard & route calls to specific people.
- Answer inquiries about company.
- Greet visitors warmly and make sure they are comfortable, including welcome drink.
- Call persons waiting for visitors and book them a room to meet in.
- Schedule meeting and conference rooms.
- Coordinate mail flow in and out of office.
- Coordinate office activities.
- Schedule follow-up/ Arrange appointment & update appointment in calendars.
- Validate parking tickets.
- Collect and distribute parcels and other mail.
- Perform basic bookkeeping, filling, and clerical duties.
- Completely handle new IBO’s registration complied with process of SRVN.
- Process IBO’s purchase order in the timely and professional manner.
- Collect payments from customers; making changes for cash customers.
- Verify credit acceptance by reviewing and recording ID number.
- Balance cash drawer by counting cash at beginning and end of work shift.
- Provide pricing information by answering questions.
- Maintain checkouts operations by following policies and procedures; reporting needed changes.
- Maintain safe and clean working area by complying with procedures, regulations.
- Manage daily training room booking from IBOs or internal team for usage purpose.
- Well receive & classify IBO’s complaints to get support from related department.
- Standardize the documentation of procedures / processes refer to her operation/working area
- Support BD to localize the business materials by edition / designation / sub titles for marketing materials from HQ
- Support BD to consult IBOs / customers about the products / business plan information once BD Team outside office
- Improve the report system of registration new IBOs and record system of IBO’s sales state so as to BD Team to analyze & manage the sales momentum better.
PERFORMANCE MEASURING KPIs:
- Provide Quality Customer Service: Greet all customers with a friendly smile, be pleasant, friendly, offer assistance and be helpful in a positive manner.
- Provide Needed Information to Guests / IBOs.
- Customer service score rated by IBOs: show positive body language all the times.
- Timely manage and process IBO’s registration forms and orders.
- Daily cash reconciliation with F&A Department.
- Salary: Competitive.
- Full payment during the 2 months probation.
- Annual salary review based on employees performance and contribution and another salary review in a year for employees with really excellent performance.
- 13th salary based on companys salary policy.
- Other normal benefits: social, health and unemployment insurance followed the regulations.
Yêu cầu công việc
- Energy level, dependability, productivity, customer service, attention to detail, general math skills.
- College degree in related course.
- Good looking, hard working, clear communication, friendly, honest, tidy working filing oriented.
- Possess pleasant and courteous personality.
- Able to work under pressure from IBO’s complaints.
- Good mindset / attitude and behaviors to serve IBOs.
- Familiar with Microsoft Office software e.g. Word, Excel and Power Point.
Quyền lợi được hưởng
- Full payment of social insurance
- Full payment during the 2 months probation
Giới thiệu về công ty
Sunrider Vietnam Co., Ltd.
Xem chi tiết công ty
Địa chỉ : 2nd Floor, Lam Giang Building, 167-173 Tran Hung Dao Street, Co Giang Ward, Dist. 1, HCMC
Người liên hệ : Bộ phận nhân sự Sunrider Vietnam Co., Ltd.
Quy mô công ty : Đang cập nhật
Sunrider Vietnam Co., Ltd. is an American company, with 35 years of sustainable success in over 42 countries by the high quality product range in cosmetics, skincare products, household care products and functional foods. We are committed to rewarding, developing and retaining talent.