Công Ty TNHH Daekyo Việt Nam

Report to: Center Manager
Working hour: Tue - Fri: 13:00 -20:00
Sat: 8:00 - 17:30
Sun: 8:00-12:00
Job description:
Teaching:
- Prepare booklets and materials for students before class.
- Guide parttime follow student.
- Marking, coaching for students and manage student during class.
- Demonstrates respect to and cooperation with Center Manage inside and outside of the classroom.
- Attend training on Eye Level lessons;
- Other tasks assigned by Center Manager

Report to: Center Manager
Working hour: Tue - Fri: 13:00 -20:00
Sat: 8:00 - 17:30
Sun: 8:00-12:00
Job description:
Teaching:
- Prepare booklets and materials for students before class.
- Guide parttime follow student.
- Marking, coaching for students and manage student during class.
- Demonstrates respect to and cooperation with Center Manage inside and outside of the classroom.
- Attend training on Eye Level lessons;
- Other tasks assigned by Center Manager

Training job:
- Conduct training plan, training courses and materials, training manual for Eye Level Viet Nam
- Conduct Operating Manual for Flagship centers as well as Franchise centers to implement and maintain Eye Level Philosophy and Standards
- Conduct training courses ( initial, on-going, follow up training ) of programs and center operating for company staffs (Center Managers, Trainers, Instructors) and Franchisees
- Recruit and manage trainers and instructors
- Work closely with Headquarter for any updated programs, news, global contests
- Set up all standard procedures of learning center and maintain Academic quality of center staff to improve teaching and learning quality
Operating job:
- Supervise and support all procedures of setting up new learning centers
- Overall management of current centers to ensure the smooth running of all aspects of the center
- Ensure Learning Centers following the standard class flow & operations which directed by Eye Level to improve center services
- Support on marketing and Franchise business development if any.
- Other tasks assigned by Country Manager.

• MEMBER SERVICES AND POTENTIAL MEMBERS QUERIES:
- Be the contact point for handling enquiries both existing and potential enquiries.
- Dealing with all inquiries about the Eye Level Programmes, new student registration, re-enroll.
- Provide counseling to interested enquirers and conduct proper follow up to ensure converting them to current student
- Phone call and other sale activities follow to maximize enrolment
- Proper manage of current student, parent’s expectations.
PERFORMANCE MEASURES:
- Satisfaction of members and potential members
- Contribute to member growth and segments sales
- Managing to meet the KPIs for member retention
• CENTER OPERATION MANAGEMENT
- Manage instructor (fulltime and part time) teaching quality, key in progress chart of instructors, class flow, class schedule and staff working hours.
- Supervise for center admin factor such as appearance, equipment’s, stationaries, decorating, cleaning, safety…
- Recheck in Tuition fee collection, bank in and report to Finance weekly
- Coordinate with Logistic officer about booklet management at center
PERFORMANCE MEASURES:
- Ensure Learning Centers following the standard class flow & operations which directed by Eye Level
• DATABASE
- Manage student information records
- Customer / details
- Processing registrations, recess number management
PERFORMANCE MEASURES:
- Accuracy of database information;
- Fulfillment of prescribed process and standard of archiving.
• MEMBER EVENTS ORGANIZATION
- Action Plan of center’s events and cooperate with Marketing, Training team to conducted events which aim to maximize sales.
- Identify suitable topics and organize Parents Seminar at center monthly.
PERFORMANCE MEASURES:
- Success of functions
- Positive feedback from members
• REPORTING and OTHER
- Preparation of reports as required by Line Manager
PERFORMANCE MEASURES:
- Efficiency in preparing reports and quality of such reports to all involved parties