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công ty TNHH lectra việt nam

Công Ty Tnhh Lectra Việt Nam

địa chỉĐịa chỉ: Lầu 7, Tòa nhà An Phú Plaza, số 117-119 đường Lý Chính Thắng, Phường 07, Quận 3, TPHCM

quy mô công tyQuy mô công ty: Đang cập nhật

websiteWebsite: Chưa cập nhật

Mô tả công ty

We are the world leader in integrated technology solutions —software, CAD/CAM equipment, and associated services—specifically designed for industries using fabrics, leather, technical textiles, and composite materials to manufacture their products. It serves major world markets: fashion and apparel, automotive, and furniture as well as a broad array of other industries (aeronautics, marine, wind power, etc.). A transnational company of close to 1,500 employees, we have developed privileged relationships with prestigious customers in more than 100 countries.

Tin tuyển dụng của Công Ty Tnhh Lectra Việt Nam

Training Expert

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Dệt may - Da giày, Mỹ phẩm - Thời trang - Trang sức
địa điểmHồ Chí Minh
Reporting to:
- Professional Services Manager
1. POSITION SUMMARY:
The Training Expert is a key contributor in delivering customers’ training initiatives and in supporting customers’ adoption of Lectra’s solutions. The Training Expert is also supporting the sales teams in defining specific training initiatives on Lectra solutions.
2. DUTIES AND RESPONSIBILITIES:
- The first responsibility of the Training Expert is to deliver customer’s training initiatives as defined (on catalogue or customised training programs). Then, he/she assesses skills acquired by trainees and provides reports with details on activities delivered and potential needs for further training initiatives.
- During the demos and trials stage of a project, the Training Expert identifies gaps in terms of knowledge and skills on Lectra’s solutions, translates those gaps in training needs and prepares training plans to propose to the customers.
- He/she contributes to the project sizing activities led by the Business Consultant and presents training proposals if needed.
This position description is merely intended to describe the primary elements of the position.
Lectra reserves the right to change it and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind. Strictly confidential 2/3
- Finally, the Training Expert supports opportunity identification to upsell or cross-sell.
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Field Technician/ Engineer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềĐiện - Điện tử, Cơ khí - Chế tạo
địa điểmHồ Chí Minh, Ninh Bình, Thanh Hóa
POSITION SUMMARY
2 POSITIONS: 01 IN HO CHI MINH CITY, 01 IN THANH HOA/ NINH BINH
The Field Technician is the technical expert of Lectra’s high-tech equipments.
This position’s main objective is to guaranty the smooth running and availability of Lectra’s machines, after installation within the customer’s site. In order to ensure the best level of performance on Lectra systems, the field engineer has to make on site interventions to solve problems in an effective way and insure a preventive maintenance according to the service contracts.
All interventions are led to make our customers satisfied with our good service quality and with our machines’ performance.
DUTIES AND RESPONSIBILITIES:
• Install CAD/CAM equipments;
• Provide the connection and the parameter adjustment of equipments;
• Control the quality of the resolution;
• Assure the best availability and performance of the Lectra system for the installed base affected;
• Guaranty the new equipments trail and smooth running;
• Certify that the problems are solved effectively and make a preventive maintenance according to service contract;
• Provide basic training for our customers on how to maintain the equipments and qualified training on how to use them.
• Gather all information from customers and analyze the work, so that nothing would be neglected;
• Collect and bring back RETURN parts (not used ones) and BROKEN parts to the office;
• Pass the service report to Service Administrator immediately the same day for closing service order;
• Finish the other tasks with good quality given by the order;
• This position description is merely intended to describe the primary elements of the position.
• Lectra reserves the right to change it and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind. Strictly confidential 2/2
• Manage the escalation process for every issue;
• Report to headquarters in France.
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