- Chức vụ: Nhân viên
- Kinh nghiệm: Không yêu cầu
- Hình thức làm việc: Toàn thời gian cố định
- Yêu cầu bằng cấp: Không yêu cầu
- Yêu cầu giới tính: Không yêu cầu
- Số lượng cần tuyển: 0 ứng viên
Mô tả công việcA. Customer Service
1. Input & release booking (all trades). (Get booking order, check service, space feeder & Mother Vessel (M/V), rate available, create feeder code (common feeder), input booking in GAUS & release booking to customers, Control booking by service/loops/allocation/feeder space ).
2. Daily update tentative booking, inform Haiphong for empty container release to shipper.
3. Make loading List and send to Haiphong OPS to make loading plan. Make final loading and Transshipment Shipping Advice to transit port.
4. Make shipping schedules for all trades, weekly update and send them to customers.
5. Monitor m/v connection, re-arrange vessel (VSL) in case of shortship, rollover, mis-connection.
6. COD, Customer claim, cargo loss & damage, problems management.
1. Apply visa, working permit , administrative procedures.. .for foreigner (if any).
2. Process payment for office ( electric, rent office, telephone, pizza, meeting budget …) monthly.
3. Hold event ( for customer, outing, year-end party) yearly.
4. Book ticket, hotel….(if any).
5. Survey cost for office ( Hotel, rent office, satationery…). (if any).
7. Back up accounting when out of office (send debit note, issue invoice).
Yêu cầu công việc- University Degree. Majoring in Economics, Sea Transport Economics, Business Administration or English
- Good written and verbal English (Certificates are required)
- Working Experience/ Professional requirement:
• At least 01 year experience in container shipping industry (carriers and / or logistics companies. .
• Have good knowledge of shipping, import and export.
• Have good knowledge of administration jobs.
• Good skill of communication, negotiation, trouble-shooting, customer service…
• Good at language communication (both English & Vietnamese)
• Good at computer skill: using internal system (GAUS) & other (MS Excel, MS Word, MS PowerPoint..)
Quyền lợi được hưởng- Health & Accident Insurance
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