Lưu công việc
SO SÁNH LƯƠNG
Mô tả công việc
• Oversee and direct the Club InterContinental Department on all aspects including but not limited to Club Room categories (Club and Villas collections), Club InterContinental Lounge and Butler Services to achieve the highest possible guest satisfaction from Club InterContinental guests/IHG Rewards Club/Ambassador members/VIPs.
• Ensure quality of services provided follows IHG Brand Standard and Club InterContinental Luxury SOPs.
• Direct department’s weekly, monthly, yearly strategic and operational plans to be aligned with operation’s needs, people, resort’s businesses, and guest satisfaction which evaluated by Resort’s Winning Metrics.
• Manage operational and personnel issues, including budgets, departmental expenses as well as updates and changes made to staffing, service sequences, promotions, events, challenges and successes.
• Create and execute butler training program to ensure the butler services are up to the resort luxury standards.
• Provide leadership and maintain relations and communications with the team members as well as all coordination with other hotel departments.
Yêu cầu công việc
•Communication skills are significant to interact with others; demonstrated exellent ability to interact with guests, employees and third parties that reflects highly the resort, the brand and the Company.
•Experience and knowledge of Front Office, Food and Beverage and Housekeeping operations
•Strategy planning, problem solving, reasoning, motivating, organizational and training abilities.
•Proficient in the use of Microsoft Office
•Strong Leadership skills in managing teams to drive for results
•Physically fit, neat and professional appearance at all time
•Related certification and qualification to fulfill the job as required by local government.
•Diploma / Degree in Hotel /Hospitality Management
•5 years of experience in butler services/guest services with at least 3 years in a managerial capacity, or an equivalent combination of education and experience, preferably in a hotel of similar size/ complexity and including leadership experience or training.
•Professional training and experience in butler services are preferred.
•Willing to work long hours
•Awareness of local market / competitions
•Experience in Asian working culture is a plus
Quyền lợi được hưởng
- Lương Tháng 13
- Bảo hiểm sức khỏe cho bản thân và gia đình
- Hơn 14 ngày nghỉ trong năm
Giới thiệu về công ty
Intercontinental Da Nang Sun Peninsula Resort
Xem chi tiết công ty
Địa chỉ : Bai Bac, Son Tra Peninsula, Da Nang, Vietnam
Người liên hệ : Bộ phận nhân sự Intercontinental Da Nang Sun Peninsula Resort
Quy mô công ty : Trên 1000 nhân viên
The InterContinental Danang Sun Peninsula Resort is located in the Sơn Trà Peninsula of Da Nang, which is also known as Monkey Mountain. It is about a 30-minute drive from Danang International Airport and also the downtown of Danang. This resort occupied 39 hectare of the peninsula which also included the 700-meter of private beach. The Traditional Vietnamese Town of Hoi An is approximately 45 minutes away from the resort. 200 rooms, suites and resort villas were designed by Bill Bensley and inspired by the culture of traditional Vietnamese with luxury and contemporary elements. HARNN Heritage is an Asian heritage spa with treatment rooms specially designed by HARNN. Dining options: Citron: Serves Vietnamese and Mediterranean cuisine with a private dining booth floated 100 meters above the sea level La Maison 1888: The antique mansion serves a very fine French cuisine designed by three-star Michelin chef Pierre Gagnaire as the first celebrity chef restaurant in Vietnam. Buffalo Bar: Located within La Maison 1888 Barefoot Café: A beach front restaurant with the freshest local seafood Long Bar: A beach front lounge