Fulcrum Fox

Beach Haven Suites Manager
Reports to: Fulcrum Fox Consultancy
Beach Haven Suites
Is a collection of 3 bedroom beachfront pool suites in Hoi An. This is a high quality property built to western standards where we take care of everything. The Suites features 4 floors with 10 rooms, a pool and public areas and target high end guests travelling with family. Combining beach, food scene, shopping and cultural heritage, our mission is to make Beach Haven the perfect place for families and friends to experience the best of Hoi An together.
Role Summary
This role is an exciting opportunity for a hospitality professional to lead a professional property to a high standard, by the beach in the beautiful setting of Hoi An, ranked 5th in top ten cities in Asia by Travel and Leisure’s readers in 2017.
This role is the backbone of the business, we need our manager not just to know how to run a business but also how to take care of people as the manager is also expected to act as a host.
Essential Requirements
A background in Hospitality management with a demonstrated understanding of operations in all hotel departments
The ability to live in Hoi An
Be a great host by making people feel welcome, being attentive to their needs for support
Leadership skills and a demonstrated ability to build and lead teams in Vietnam to achieve business objectives
Excellent communications skills, good English is essential. A demonstrated effort to learn Vietnamese language
Good decision making and judgment skills, problem solving and analytical thinking
Good organisational skills, the ability to think on your feet and prioritise in pressure situations
Have integrity, take responsibility and be accountable
Be attentive to detail, organised, productive and thorough.
Resources
You will have the support of an experienced and professional western management consultancy that will handle, with your advice, the following areas of the business
Accounting and finance
Sales & marketing deep across all channels
Proper hiring and benefit provisions for local staff
Revenue management
Periodic reporting
Desirable requirements
Possesses a first aid qualification
An understanding of general maintenance, mechanical and electrical services
Benefits
Monthly salary plus agreed and measurable KPI bonuses
Paid in USD or Vietnamese Dong, or split.

The manager will be in charge of all activities on hospitality side and operation of Two Wheels Garage in
Da Nang, a foreign owned rider community venue.
Scope of work will be from translation for Vietnamese customers with foreign technicians, serving drinks,
sourcing bike parts, reporting on daily basis, to dealing with local officials when they come for check-up.
The manager will be coached on the job, have support and guidance, however, is expected to be proactive
in handling on-site matters when it comes to customer service and local stakeholders.
This is an exciting opportunity for anyone who loves to expand their knowledge and challenge themselves
with diversified skill set to grow with the business and biker community. This is even more of an excellent
opportunity for people who love big bikes or the freedom on the ride to share the passion with colleagues,
customers, and fellow riders.

The executive assistant will handle all administrative jobs for Fulcrum Fox, a foreign owned consultancy
company basing in Hoi An. The job is home-based therefore provides more freedom in time management but
require extra level of discipline, and a working space with good internet connection.
Scope of work include (but not limited to) translation, report development, copywriting for/ management of
websites and Facebook fan pages, gather data from the internet, sourcing, working on administrative
procedure with local governmental agencies
Depending on skill set and competency, the assistant might be
assigned additional project-based scope of work with extra bonus.
The executive assistant will be coached on the job, have support and guidance. Pro-activeness and respect
for dateline are must-have for the position as all the jobs are expected to be handled in timely manner.