Tìm kiếm nâng cao

Tỉnh thành

Trình độ học vấn

Quận huyện

Giới tính

Mức lương

Hình thức công việc

Cấp bậc

Kinh nghiệm

Cập nhật

no image

Gameloft Đà Nẵng

địa chỉĐịa chỉ: 10th Floor, Indochina Building, 74 Bach Dang, Hai Chau District

quy mô công tyQuy mô công ty: Từ 500 - 999 nhân viên

websiteWebsite: http

Mô tả công ty

Tin tuyển dụng của Gameloft Đà Nẵng

Senior It Technician

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpĐại học trở lên
yêu cầu giới tínhKhông yêu cầu
ngành nghềIT Phần cứng - mạng
địa điểmĐà Nẵng
1. IT service:
-Receiving support requests directly from users, via emails or hotlines, logging tickets to the Helpdesk system, and confirming the reception of requests to users in a timely manner
-By oneself or together with the team, analyzing the issues, proposing solutions and implementing them in accordance with ETA guidelines for common IT tasks. Main areas of support include PCs (hardware/software/connectivity), LAN cabling, Wireless, printers, fax machines, scanners, photocopying machines, projectors, fixed telephones and other IT devices
-Escalating network, server and corporate web tools/applications-related incidents/requests to GNS team for further resolution. Escalating serious incidents to IT Supervisor/ Manager and the Management for immediate attention and decision making
-Keeping track of incidents/requests and communicating with users/managers regarding their status and resolution
-Supporting GNS to maintain/upgrade IT infrastructure and application systems
-Setting up PCs (hardware/software/connectivity) for newcomers and Gameloft employees from other studios
-Maintaining/Upgrading PCs (hardware/software/connectivity) and other IT devices for current users when requested
-Completing other technical tasks assigned by IT Supervisor/Manager and the Management
2. IT Administration/Management
-Logging, tracking and updating tickets on the Helpdesk System
-Suggesting the purchase of IT hardware/software for new users or for upgrade/replacement if needed, checking condition/configuration of new/current items, updating the inventory system and keeping them organized in the IT store. Liaising with vendors/suppliers for delivery/replacement/maintenance services
-Documenting all knowledge and experiences in the File Sever/Knowledge Base System
-Completing other administrative tasks assigned by IT Supervisor/Manager and the Management
Xem chi tiết
Liên hệ qua skype Liên hệ qua số điện thoại