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horiba vietnam company limited

Horiba Vietnam Company Limited

địa chỉĐịa chỉ: Unit 6, 10 Floor, CMC tower, Duy Tan Street, Dich Vong Hau Ward, Cau Giay District, Hanoi

quy mô công tyQuy mô công ty: Đang cập nhật

websiteWebsite: Chưa cập nhật

Mô tả công ty

HORIBA Ltd, Japan, is a global leader in advanced analytical and measurement technology that has set high quality and performance standards across a wide range of fields. HORIBA Vietnam Company Limited is established as part of its expansion plan to provide better service to its channel partners and users in Vietnam. At HORIBA, we believe dreams and hopes together with the marvels of technology to create the future. We invited you to “Explore the future” with us. COMPENSATION & BENEFITS: - Negotiated salary - 5 working days/week - Compulsory insurance & Personal Income Tax Declaration are followed Vietnamese laws - Other attractive benefits following company and Group company policies

Tin tuyển dụng của Horiba Vietnam Company Limited

Sales Manager (Scientific Products)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuản lý điều hành, Kỹ thuật
địa điểmHà Nội
Manage of a team including Sales, Marcom and Technical support to achieve the yearly sales, as defined by the corporate strategy for Vietnam, namely:
• Manage Scientific Department including plan, strategies and develop segment according to direction and overall strategies determined by the company.
• Achieve the goals and business target of the assigned territory
• Act as a leader in the Scientific segment to coach, motivate, and develop the team
• Address issues and resolve problems, internal and external.
• Build and develop strong sales channel by direct team and distributorship management
• Proactively pursue new business and sales opportunities
• Be a brand ambassador and reflect company values at all times
• Actively leverage and work with all business units on the total offering of HORIBA products and businesses in order to achieve significant overall growth for the company in the region
• Participate actively in country leadership and regional business unit leadership meetings and provide leadership in overall business coordination strategies and initiatives across the region
• Support company Quality Management System and improvement program.
• Compliance to company policy, ethical, legal and regulatory requirements.
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Service Engineer (Scientific Products)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKỹ thuật, Điện - Điện tử
địa điểmHà Nội
MAIN RESPONSIBILITY: Provide customer support, repair and testing of all instrumentation and performs field service calls and installations.
INSTALLATION & SERVICE SUPPORT:
- Responsible for the installation and commissioning to get the final acceptance from the customer;
- Responsible for the maintenance of the installed base;
- Responsible for keeping the demo equipment fully operational
- Provide customer service for all instrumentation
- Provide customer phone and e-mail support;
- Perform field service for installations maintenance and repair;
- Trains customers on software and hardware of instrument;
- Install upgrades
- Handles in-house customer repairs;
- Promote service replacement parts, service contracts;
- Responsible for getting the installations tools
QUOTATIONS:
- Prepare quotations for service issue when system out of warranty;
- Prepare quotations for parts and service contract.
COMMUNICATION:
- Make sure that the communication is clear and trustfully;
- Provide a report through CRM immediately after each visit;
- Share the report with other people;
- Update the CRM customer data base after each visit;
- Ensure that the customer received all the information as requested;
- Report to the management for any problems;
- Write in English a trouble-shooting note for each solved problem.
TRAINING:
- Responsible for a proper training of the customer;
- Responsible for being properly trained.
RECEIVABLES & FINANCES:
- Responsible for getting the acceptation documents for final payment;
- Provide help to the sales coordinator to collect the remaining fund;
- Responsible for cost reduction by optimizing travel itinerary, and time reduction for installation and repair.
OTHER ISSUES FOR OPERATION:
- Participation on request to technical seminars or shows
- Provide all the necessary information to the sales coordinator to update customer data base;
- Provide all the necessary information to the sales coordinator to update user list;
- Other duties as assigned.
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Service Engineer (Process & Environment Products)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKỹ thuật, Điện - Điện tử
địa điểmHà Nội
INSTALLATION & SERVICE SUPPORT:
• Responsible for the installation and commissioning to get the final acceptance from the customer;
• Responsible for the maintenance of the installed base;
• Provides customer phone and e-mail support;
• Performs field service for installations maintenance and repair;
• Trains customers or distributors on software and hardware of instrument;
• Perform upgrades, modification relocation of instruments;
• Handles in-house customer repairs;
• Promote service replacement parts, service contracts;
QUOTATIONS:
• Prepare quotations for service issue when system out of warranty;
• Prepare quotations for parts and service contract.
COMMUNICATION:
• Make sure that the communication is clear and trustfully;
• Provide a report immediately after each visit;
• Share the report with other people;
• Update and share the request after each visit;
• Ensure that the customer received all the information as requested;
• Report to the management for any problems;
• Write in English a trouble-shooting note for each solved problem.
TRAINING:
• Responsible for a proper training of the customer;
• Responsible for being properly trained.
RECEIVABLES & FINANCES:
• Responsible for getting the acceptation documents for final payment;
• Provide help to the sales coordinator to collect the remaining fund;
• Responsible for cost reduction by optimizing travel itinerary, and time reduction for installation and repair.
OTHER ISSUES FOR OPERATION:
• Participation on request to technical seminars or products training;
• Provide all the necessary information to the sales to updated customer requirement and user list;
• Other duties as assigned.
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Sales & Application Engineer - Semiconductor Products

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKỹ thuật, Hóa học - Sinh học, Điện - Điện tử
địa điểmHà Nội
RESPONSIBILITIES
- Grow the present as well as new customer base in order to drive entitlement for the business in Vietnam with good initiatives.
- Support the sales activities of the distribution channels together with Vietnam & HORIBA Group sales team by providing sales and technical expertise and application proficiency to sales network.
- Organize and conduct training sessions with the distribution channels and/or direct customers to optimize product exposure and ensure appropriate support is provided to the distribution sales organizations.
- Work with Vietnam regulatory agencies to establish comprehensive understanding of existing and anticipated regulations that will may affect the business transaction.
- Participate in country exhibitions and perform presentations at applicable workshops/seminars.
- Demonstrate instruments to customers, with or without distributor personnel, as appropriate.
- Maintain knowledge of competitive activities, market trends and customer purchasing practices and ensure communication of these activities to the Vietnam and HORIBA Group Sales team.
- Maintain a database of key prospects, key accounts, and key contacts within Vietnam
- Assist in the training of new personnel, maintain a high level of cooperation with existing and overseas employees, and foster a customer-focused, team-based approach to meeting customer needs.
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