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Hsbc Vietnam

Chi Tiết Nhà Tuyển Dụng

địa chỉ
Địa chỉ: The Metropolitan, 235 Dong Khoi Street, District 1, HCMC

quy mô công ty
Quy mô: Ít hơn 10 nhân viên

Mô tả công ty

If you are looking for a career that will help you to stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest and most diverse organizations in the world. Throughout our history, our role and purpose remain constant: to enable businesses to thrive and economies to prosper, to help people fulfil their hopes and dreams and realize their ambitions. At HSBC, we lead with courageous integrity and strive always to be dependable, open and connected. Our values help us to make the right decisions and to mitigate risk. We serve around 47 million customers through four Global Businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, Global Private Banking. HSBC Vietnam opened in Ho Chi Minh City in 1870 and the first full service branch opened in 1955. In 2009, we began operating our locally incorporated entity, becoming the first foreign bank in Vietnam and today the Bank's network in Vietnam now includes two branches and five transactions offices in Ho Chi Minh City; one branch, three transaction offices, and one deposit office in Hanoi, one branch in Binh Duong, one branch in Da Nang; staffed by almost 1,400 employees. See where your future could take you at HSBC. HSBC is always looking for high-caliber candidates in Vietnam nationwide. The job offers excellent career potential and attractive remuneration packages. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank (Vietnam) Ltd. You'll achieve more when you join HSBC. www.hsbcvncareer,com

Hsbc Vietnam Tuyển Dụng

Fcc CMB Manager (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Ensure proactive approach is taken to identification of Financial Crime Compliance risk change and potential impacts on CMB Business Model in Vietnam.
• Continuous review for appropriateness of framework to monitor financial crime compliance developments impacting on CMB in Vietnam.
• Lead implement programmes to quantify impacts and implement actions to address, manage and mitigate impacts of regulatory and policy changes on CMB in Vietnam.
• Implement as required market product suitability, sales and staff remuneration policies and systems that ensure that CMB’s exposure to AML regulatory and policy compliance and reputational risks is managed, in a practical and effective manner, including efficient and reasonable deployment of resources and an understanding of the business operations and needs.
• Establish and implement global standards and strategic policies which ensure CMB’s exposure to current risks and emerging arising risk is managed appropriately, in a commercially focused and practical manner.
• Lead / liaison with relevant stakeholders within CMB in Vietnam, other Global Business and Functional teams to provide expertise and support on all Financial Crime Compliance related matters.
• Ensure the appropriate timely and relevant risk information is provided to CMB management, Risk Management Committee and CMB Risk Committee.
• Maintain and oversight all HSBC control standards , including the timely implementation of recommendations made by internal/external auditors and external regulators.
• Leadership over all regulatory and compliance matters and the management of financial crime risk.
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Head of Wholesale Credit and Market Risk (WMR)

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
The Job Holder is responsible for:
• Manage all credit assessment/approval for all Wholesale Banking (WSB) transactions.
• Protect and enable the WSB business ensuring sound asset quality through a diligent but proactive and constructive credit culture throughout the corporate lending & treasury trading/underwriting activities of HSBC Vietnam (VNM).
• Assisting with overall credit risk and portfolio management of VNM.
• Oversee adherence to market risk appetite and caps.
Impact on the Business / Function
• Ensure corporate credit approval / review processes based on focused / forward looking analysis, taking into account analysis / recommendations provided by WSB, Risk Analysis Unit (RAU) and Wholesale Credit & Market Risk (WMR) colleagues
• Proactively enable business growth within Risk Appetite.
• Identify early warning signs / sub-standard credits, and ensures appropriate action taken with Risk Identification / Recoveries teams notified as required.
• Manage and monitor the local asset portfolio analysis, perform stress testing, support IFRS9 assessments
Customers / Stakeholders
• Provide prompt advice and solutions to the business to maintain and build up customer satisfaction.
• Manage Group-wide Risk initiatives / projects.
• Provides credit-related workshops/trainings for WSB Relationship Managers and RAU when necessary.
• Build effective communication with the local regulator and engage in regulatory projects including Basel 2 and stress testing.
Leadership & Teamwork:
• Lead and develop the WMR team.
• Identify and address developing HR issues (e.g. high turnover, low experience levels, coaching and development needs etc) for the WMR Team.
• Take personal responsibility for self-development
Operational Effectiveness & Control:
• Ensure that internal control standards are maintained at high level throughout the credit process.
• Ensure that HSBC’s Operational Risk Management Framework is effectively deployed to manage Non Financial Risk and that we operate to high internal control standards.
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Fcc Quality Assurance Senior Associate

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Manage the quality and be a key stakeholder in the responsibility to meet the performance level agreement and other quality deliverables, required Quality checks and to support the FCC operations team
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided
• Focus on FCC operational quality performance i.e. duly completing the quality reviews, meeting the service quality requirements, minimising cost of errors and poor processing
• Escalate issues which could have a probable business impact
• Enable classroom and training support as identified
• Maintain enhanced quality through structured coaching and feedback sessions on an on-going basis and improve operator performance
• Share best practice and learning points to the site and across all FCC Operations teams
• Facilitate operational motivators, share knowledge and bests practices across the FCC function to drive enhanced quality results
• Act as a process expert and extend support to the operations team, in particular providing timely mentoring to the operators on issues identified
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided
• Assist in developing MIS, Reports & Other productive tools for FCC Operations
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Regulatory Reporting Officer (Gcb 7)

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
- Be in charge of Local Regulatory reporting
• Strictly comply with Local Accounting policies and regulatory requirements
• Prepare details of financial reports required by regulators
• Ensure reports being accurately prepared and submitted on time
• Be able to solve routine operational problems and prepare the answer for simple enquiries from local regulators and authorities
- Participate in system enhancement to adapt with regulation changes / Local Regulatory Reporting related projects
• Be able to study / analyze new local reporting requirements
• Work independently and co-operatively with other departments to get the logic for system enhancement
- Implement local GAAPs in financial reporting
• Learn Group requirements, local regulations, Banking knowledge and systems
• Thoroughly understand differences between IFRS and Local GAAP and implement the local GAAP adjustments in local reports
- Assist Financial Reporting Manager in handling internal and external audits (PwC / SBV / DIV / Tax audits)
- Backup for Other Financial Reporting Officers when required and perform adhoc requirements as assigned
- Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk by:
• Remaining compliant with and ensures awareness of Audit and Group requirements and other internal guidelines
• Ensuring strict compliance with government banking regulations
• Timely implementing internal and external audit points together with any issues raised by regulators
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Client Service Manager, GLCM (Gcb 5)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Accountable for delivering Client Service excellence globally effectively managing any risks and issues.
• Identification of opportunities globally and effectively managing the regional CSM’s to deliver against client promises
• Identify and introduce service improvements to improve the overall client experience, resolves global client service issues and challenges as the final escalation point.
• By analysing clients activities and providing advice and suggestions to clients to improve Generate cross country referrals facilitated via Global Links.
• Generate referrals for other Global Businesses, e.g. Private Banking, GBM, RBWM, as appropriate.
• Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements.
• To manage a client portfolio in order to maintain existing and generate new income for the business
• To maintain close liaison with key stakeholders so as to provide input into the strategic direction of the business, the functionality and launch of new products and services
• Remain up-to-date with product knowledge etc through attendance at presentations, training, reviewing intranet/internet etc.
• Develop an appropriate calling plan to efficiently and effectively achieve goals and objectives. Through consultative selling, design and implement workable, innovative solutions for customers individual needs plus generate and receive quality referrals for/from other parts of the Group
• Interaction with other global GLCM units including clients, global service teams, Sales, Product Management and other elements of Client Management.
• Provide analysis and recommendations to senior management.
• Ongoing partnership with all client service teams. Maintain regular dialogue with client service staff to foster teamwork and cooperation
• Provide guidance to in country staff on service related issues.
• Identify areas for improvement, devising and implementing well planned strategies to ensure best practices are adopted.
• Identify client requirements, working with RM’s and Product Managers to address their needs and enhance client experience, thus seeking to expand HSBC’s share of our client’s business.
• Work closely with Sales to provide input and ensure proper levels of support are achievable
• Establish and develop close working relationships with pertinent country and Group offices and operational areas to ensure excellent customer service
• Establish and maintain excellent working relationships with the key HSBC stakeholders. Enhance the Bank’s image in the marketplace to build key relationships with third parties.
• Represent the interest of Client Service at steering committees and working groups, support new and existing colleagues promoting and contributing to an engagement culture.
• Act as an ambassador for the team and contribute fully to its development, effectiveness and successShare knowledge, experience and best practices with junior RMs within and outside of immediate team and promote a collective culture to spread experience & best practice.
• Take a hands-on approach to coaching junior teams members, live the Group Values
• Participate in developing GLCM client management strategy. Defining and implement GLCM standards to govern client segmentation and the provision of best-in-class support.
• Ensure protection of the Bank’s market share and income from Corporate & Institutional Banking and premium Commercial Banking relationships.
• Respond within agreed timelines to issues raised by audit and external regulators.
• Resolve any/all identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.
• Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators.
• Maintain awareness of operational risk and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.
• Protect sensitive client and bank information by ensuring documents, computers, files, and all confidential matters are appropriately handled as set forth by policy.
• Ensure all activity documentation is complete to provide performance tracking
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Operational Management Assistant Manager (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
The Operational Management (OM) Team, namely HOST COO Office, will deliver and contribute to the definition of necessary policies, processes, procedures, and tools for their implementation and management in HOST COO Office, working with Global Functions such as Communications, Finance, HR or Strategy & Planning where required. The OM Team will drive continuous improvement across the Group/Region/Country COO structure in areas such as Change Execution, Financial Management and People.
In this role, you will work closely with Head of Operational Management and country COO in executing these following responsibilities:
• Project/ Change Execution – support line manager and peers in implementing changes for the continuous improvement
• Financial Management – support line manager in analyzing financial data for planning, management, tracking and reporting purpose
• Governance & Documentation – support line manager in implementing the appropriate and robust governance in line with the strategy
• Risk Management - support line manager in executing and overseeing risk mitigation plan to effectively manage the risks and improve the control environment
• Adminstration - support line manager in overseeing the administration and BAU activities for the continuous improvement
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Operational Management Manager (Gcb 5)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
The Operational Management (OM) Team, namely HOST COO Office, will deliver and contribute to the definition of necessary policies, processes, procedures, and tools for their implementation and management in HOST COO Office, working with Global Functions such as Communications, Finance, HR or Strategy & Planning where required. The OM Team will drive continuous improvement across the Group/Region/Country COO structure in areas such as Change Execution, Financial Management and People.
In this role, you will work closely with Head of Operational Management and country COO in executing these following responsibilities:
• Customer Centricity - support line manager in driving the Customer Centricity together with business lines to improve the end-to-end customer journey through embedding of efficient customer complaint management, mindset shift, robust MI to drive better customer engagement and satisfaction
• Project/ Change Execution – support line manager with region/country specific programmes supporting Group/Region/Country COO strategic actions’ execution or provide governance oversight on cross-line of Global Business/ Global Functions
• Risk Management - support line manager in effectively mitigating the risks and improving the control environment
• Financial Management – support line manager in providing robust financial planning, management, tracking and reporting, with Global/Regional/Country Finance
• Governance & Documentation – support line manager in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management
• Regulatory evolution management – support line manager/ COO in managing the implementation of regulatory changes with RC oversight to achieve effective implementation and full compliance
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Health & Safety and Operational Management Manager (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
This is a dual role on Operational Management (OM) and Health & Safety (H&S).
The OM function provides support to the Country Head of CRE across all of their areas of responsibility. OM delivers and contributes to the implementation and management of policies, processes, procedures, and tools in CRE. The role is responsible for OM activities listed below:
• Provide support on CRE governance, risk control and implementation of Global Standards
• Contribution to developing communication materials
• Support financial planning, management and reporting
The H&S function is responsible for the management of Health and Safety in partnership with vendor providers to protect HSBC employees, customers, visitors and the general public. The role supports the Country Head of CRE on H&S matters including:
• Planning, delivery and operation of all H&S activities, ensuring compliance with Group Standard H&S policies and H&S legislation / code of practice within the country
• Work with external providers to deliver H&S
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Fm/cp Management Manager (Gcb 5)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
This role is a dual role on Facilities Management (FM) and Capital Projects (CP) Management.
In this role, you will:
• Be responsible for the management of capital projects (fit-out work, construction,... ) and facilities/technical services of the corporate real estate portfolio in compliance with local regulations/HSBC standards.
• Be responsible for the management and delivery of the function in line with CRE strategy balancing performance, cost and risk mitigation.
• Be responsible for leading and managing all outsourced services for the sub-function in country, resolving any underperformance or issues and value-add initiatives.
• Deeply understand the sub-function contract(s) and have the ability to enhance supplier relationship(s) and support CRE’s partnership approach to improve performance.
• Develop operational recommendation and amendments.
• For some small countries delivering in-house solutions will be required, where outsourcing is not endorsed as part of the CRE strategy and as directed by Global CRE.
• Take proactive ownership and manage the respective functional area, ensuring effective planning and implementation of activities
• Manage the relationship with supplier(s) as the main point of contact for the business to ensure delivery and adequate performance of services.
• Build positive relationship and work together with suppliers as one CRE team to manage all aspects of service delivery and management.
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Premier Relationship Manager, RBWM (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
The bank seeks to grow its RBWM business through an efficient operation and the pursuit of providing clients with globally consistent experiences, excellent service, cross selling products and services appropriate to client needs in order to enhance that value. In the face of fierce competition in this segment the bank is seeking to grow the significance of this group in their contribution to our business.
The Premier segment typically comprises clients with Total Relationship Balances of VND 1 billion or more.
We should also recognise our responsibility to the community in which we operate and improve the bank’s profile within those communities building economic value for the bank and its shareholders.
The range of competitors and products has established an increased financial awareness in clients, creating demand for increased experience and skill at PRM level.
A Premier Relationship Manager – Level 1 requires the following key attributes:
• Excellent sales and people management skills
• Client driven with a strong focus on quality of service
• Strong interpersonal communication skills
• A strong sense of ownership, responsibility and accountability
• An excellent understanding of financial planning, wealth management and understanding client need
The jobholder forms an integral part of the wider HSBC management team. As part of this wider team the jobholder is expected to identify opportunities in their day to day activities that directly or indirectly contribute to the success of colleagues with differing responsibilities, particularly in other areas of HSBC such as Commercial and Private Bank.
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Monitoring Manager, Regulatory Compliance (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Proactively identify key emerging compliance risks across all RC categories and interface appropriately with other RC teams and senior management.
• Provide greater understanding of the potential impact and associated consequences/failings of significant new or emerging risks.
• Proactively work with the Business and Stakeholders to develop policies and procedures as required.
• Provide innovative and effective solutions based on SME knowledge that assist the Business / Function.
• Proposing, managing and tracking the resolution of subsequent risk management actions.
• Support the delivery of RCMAT Dynamic Rolling Plan
• To deliver effective RCMAT reviews
• Ensure progress on reviews and findings are captured on the management information (MI) tracker.
• Maintain an open channel of communication with external Regulators in order to direct and respond to Regulatory enquires.
• Face key Business decision makers within the Bank and ensure a clear and open channel of communication with management so information, questions, and concerns of HSBC can be directed to the proper stakeholders in a prompt and efficient manner.
• Engage with RC and Business on emerging themes and compliance risks that could impact business.
• Collaborate with RC (Conduct) policy owners on horizon risks that may impact business.
• Collaborate with Business and Functional managers on any relevant RC MAT key findings or open issues.
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Senior Legal Counsel (Gcb 5)

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Provide counsel and legal support on a variety of legal matters, or in a specialist area
• Be considered to be a trusted adviser to the business by ensuring that commercially sensitive, pragmatic and practical legal support and advice is provided in a cost-effective manner for assigned areas
• Represent Legal at the assigned bank-wide project
• Provide counsel for assigned areas of responsibility, including matters that may be complex or have potential for legal, financial and / or reputational impact
• Support General Counsel in managing legal risks within legal functions and support other Legal Counsels to provide on-going legal oversight over the management of legal risks by businesses and functions
• Provide prompt, commercial, practical legal advice to assigned areas
• Be proactive in the provision of legal support and in advising the business promptly of material legal developments and their implications
• Ensure legal management is fully briefed on major issues arising in relevant business area and major legislative changes in area of expertise
• Liaise with panel law firms and other appropriate external parties
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
• Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
• Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role
• Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment
• Participate effectively as part of the Legal Team
• Share legal knowledge and best practices with legal colleagues
• Suggest ideas and contribute to implementing actions that will improve customer service, quality or the way teams and individuals work together
• Adhere to HSBC policy, procedures and control requirements applicable to day-to-day working, exceptional and project activities, and raise any concerns about actual or potential issues promptly, in line with reporting and escalation procedures
• Continuously monitor lawyer requirements, gather information from relevant sources to assess potential impacts and identify risks, necessary changes and business opportunities
• Apply relevant policies, procedures, practices and standards to their allocated tasks, taking responsibility for their own actions, to ensure the achievement of high levels of quality, effective risk management and regulatory compliance
• Provide legal services in a cost-effective manner
• Co-ordinate and manage the approach to legal risk in Vietnam legal and business functions for which the jobholder is responsible, to ensure that the interests of the HSBC Group are adequately protected
• Assist the business to remain compliant with legal risk management requirements set out in the Group Standards Manual and Legal FIM.
• Leadership over the management of operational risk
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Fraud Risk Manager, Fcc (Gcb 5)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
Fraud Risk Management supports the development and implementation of fraud strategies and monitors systems and processes to minimise fraud across the organisation. It is also responsible for liaising with clients and external parties to monitor and resolve fraud issues and working with internal fraud operations to ensure prevention strategies are effectively implemented.
Role holders will carry out activities that will include most of the following:
• Work with ASP Fraud Management team to prepare and control Fraud Risk Plan for business stakeholders in country level.
• Directly influence the operational effectiveness of the functional/functional unit.
• Co-ordinate and manage projects. Typically, works on large, moderately complex projects/assignments.
• Support decisions through advice, counsel or services in area of specialisation.
• Accountable for delivery against prescribed targets, budgets and resourcing and responsible for volume, quality, and timeliness of end results.
• Act as initial point of escalation.
• Adhere to and actively support established policies and procedures in own team.
- Provide 2LoD Fraud Risk Steward support to WSB and GB&M including but not limited to support business initiatives and RCA review by:
• Reviewing the fraud implications of new/ amended products and processes, identifying potential risk and recommending appropriate actions/ controls to assist business in managing risk within agreed risk appetite.
• Reviewing the internal and external fraud cases, conducting fraud trend and modus operandi analysis, providing comprehensive feedback on fraud risks in the areas reviewed and recommending appropriate remedial action if applicable; including the implementation of controls or training/ awareness programmes.
• Reviewing business’s proposal of BIM/ FIM dispensations related to Fraud Risk and providing guidance/ recommendations to business in understanding the potential impact and applying appropriate controls to contain the risk as per risk appetite.
- Represent HSBC Fraud Risk in attending fraud risk industry meetings/ conferences, including meetings/ workshops arranged by external organizations/ law enforcement parties by:
• Attending and effectively inputting in relevant meetings, sharing and adopting ‘best practices’ and providing appropriate guidance to relevant business stakeholders when required.
• Significantly competent in communicating effectively and convincingly with internal and external stakeholders of all levels.
- Boost Fraud Risk Awareness by:
• Ensuring fraud awareness within the bank, delivering Fraud Risk Awareness training/sharing sessions to various functions within WSB and GBM.
• Issuing Fraud Alerts to draw staff’s attention on latest Fraud Trend and recommending staff actions so as to mitigate the risk.
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Product Manager, Credit Cards, RBWM (Gcb 6)

Thực tập sinh
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
We are currently seeking an ambitious individual to join this team in the role of Product Manager, Credit Cards, RBWM.
As product manager, Credit Card Acquisition, you will work in a high performing team to identify, develop and implement of initiatives designed to drive profitable market share growth and new credit card accounts.
In this role, you will:
• Formulate and implement Marketing and Business Development strategy for Cards Business while sustaining and increasing the market share position for the bank.
• Help formulate and shape new product enhancements and/or third party partnerships through customer insights, competitive analysis, customer research and in-market tests.
• Develop, implement, and manage the end to end channel, process, technology, performance of acquisition channels, including direct sales, online, call centre, and branches.
• Understanding lending best practice within different channels, and engaging channel partners to embed successful, customer-centric methods to drive credit card acquisition in the right way.
• Understanding the impact of regulatory change and ensuring sales-process compliance on our lending products.
• Ensure all current and future product initiatives are driving the right product economics in terms of revenue and profitability
• Constantly monitor key indicators of new cards and early engagement, and effectively use data to identify opportunities for enhancing revenue, controlling cost and strengthening the overall cards portfolio.
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Operations Officer Custody & Clearing, Hss

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Capture, process and settle clients daily trades in a timely and accurate manner.
• Monitor availability of funds and securities for trade settlement.
• Handle foreign exchange instructions.
• Maintain and follow up corporate events when required.
• Generate downloads from relevant systems on a daily basis and prepare reports to clients/ brokers as agreed with clients.
• Handle day to day enquiries from brokers or client service team regarding trade status/ settlement/ foreign exchange/ corporate events, etc.
• Maintain/ modify client and securities information in system within the authorized limit.
• Maintain service standards at the highest level.
• Attend issuing companies annual general meetings on clients behalf when required.
• Participate in the bank projects as tester to ensure smooth system or process changes implementation.
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Premier Relationship Officer

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
This role reports to Premier Customer Service Manager and is a part of the Premier relationship team and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients and increase Premier Relationship Manager’s (PRM’s) client facing time. The role provides dedicated support to a team of Premier Relationship Managers (PRM) in the overall achievement of their income plans (covering acquisition, cross sales, retention, and growth of their portfolios) and day to day contact with their clients in the delivery of the proposition objectives.
In order to deliver client centric service, this role is identified as a point of contact for clients and in the absence of the PRM, this role will be the first point of contact for the client. In addition, the Premier Officer may provide credit/lending support to the PRM if dictated by market requirements. Building an ongoing relationship based on value and service is critical to be successful in this role.
• Provide high quality sales support to a team of PRMs mainly focused on getting appointment for PRMs and supporting PRMs in servicing their clients.
• Reduce the time spent on process and administrative tasks by PRM to increase PRM’s capacity.
• Support PRMs to manage client contact and service, including, in the absence of PRMs, answering client calls, resolving client enquiries on transactional needs and facilitating a smooth hand-off to the correct channels where appropriate, and managing key event reminders to maintain active client contact.
• Provide sales support to PRMs including preparing and completing sales documents, managing data input and report generation, and liaising with support functions to follow through client purchase process requirement.
• Handle client’s enquiries relating to the PRM’s portfolio in a positive, timely, and appropriate manner. Aim to resolve the customer’s queries at the first point of contact and minimise referrals to the PRM for routine transactions.
• Have strong knowledge of the PRM’s portfolio of clients with the support of CRMS and analytical tools.
• Proactively respond to client in face-to-face and/or telephone settings, updating client profile screens with details of client contact.
• Maintain a basic understanding and technical knowledge of relevant products and services.
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Software Delivery Officer

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Execute full software development life cycle (SDLC)
• Develop flowcharts, layouts and documentation to identify requirements and solutions
• Write well-designed, testable code
• Produce specifications and determine operational feasibility
• Integrate software components into a fully functional software system
• Develop software verification plans and quality assurance procedures
• Document and maintain software functionality
• Troubleshoot, debug and upgrade existing systems
• Deploy programs and evaluate user feedback
• Comply with project plans and industry standards
• Ensure software is updated with latest features
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Project Manager, IT Department

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Manage Group and local systems development/deployment as an internal business unit within the country in an efficient, timely delivery of outputs, cost-effective and transparent manner
• Engage Business, Group and local IT, IT vendors and IT Operations teams throughout the project lifecycle
• Work with Head of IT to control and evaluate IT spending for costs, risks and benefits and accurately recover these costs
• Implement and drive initiatives that will promote sustainable savings to the business
• Promote a culture of service excellence through timely and quality support / advice on IT-related matters
• Ensure greater work cohesion with counter parts on IT-related issues to improve the level of co-operation and transparency between IT and business
• Ensure adherence to governance procedures and significant contribution to process improvement work
•Ensure sound technical advice given to support the improvements to the work processes used by the business to carry out it’s initiatives as well as the timely resolution of technical issues encountered by the business
•Promote a strong sense of awareness and vigilance against acts or events that would place the organization at risk to fraud, financial loss and adverse image damages
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Premium Banking Officer (Gcb 7)

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmĐà Nẵng, Hà Nội, Hồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Maintain excellent customer relations and customer service.
• Contribute to the improvement in profitability of the business through undertaking effective individual reviews and identifying opportunities for referral activity.
• Maximize customer satisfaction through exceptional customer service, providing information about products and services that suit and fulfill customers needs.
• Build and strengthen customer relationships with existing customers and establish new relationships with potential customers.
• Meet service performance standards through responding to customer enquiries and resolving customer problems/ complaints efficiently.
• Mentor new hire of band 8 in terms of sales & services
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Vice President Sanctions, Financial Crime Compliance (GCB5)

Phó phòng
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
In this role, you will:
• Be accountable for Trade, Economic and Financial Sanctions (including sanctions programs administered by the U.S. Office of Foreign Assets Control, United Nations, European Union and HM Treasury’s Financial Sanctions, (collectively referred to herein as “Sanctions”), and global risk management framework to meet legislative and regulatory requirements in the Vietnam.
• Be accountable for oversight and management, of all aspects of Financial Crime Risk Sanctions including impact analysis of regulatory changes within Vietnam.
• Be accountable for collation of potential breaches of sanctions from across the Vietnam, review of the reporting made and appropriate escalation to the Regional Head of Sanctions.
• Act as principal point of contact for internal and external stakeholders in relation to Sanctions risk (including regulators) within Vietnam.
• Be critical forward looking leadership role requiring strong partnership with business to drive and accelerate the execution of Financial Crime Compliance Sanctions programmes within the Vietnam that directly impact business performance.
• Stay at the forefront of key regulatory changes to ensure proactive communication with business and implement appropriate policy and framework to manage the changes.
• Participate in and work with relevant local (Vietnam) industry bodies and groups in relation to Sanctions related initiatives, trends and proposals.
• Provide advice to business across Vietnam on risk associated with prospective business, products and service and design mitigation controls and implement strategies as appropriate.
• Review of all payments through the world online filtering system that are escalated to the Country FCC Head, make recommendations on further payment processing that can expose HSBC Vietnam and HSBC Group to extreme sanctions risk.
• Intersect with and representing FCC with senior business leadership.
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