Operation Management -Manage and participate to the promotion of IELTS tests and relevant IELTS products offered in the country -Manage the delivery of the IELTS test by providing support to the candidates’ pre-test (registrations), during the test (test day management) and after the test (delivery of the results within timeframe) -Ensure appropriate test venue arrangements are in place prior to each test -Manage the IELTS team to support efficient and smooth operations -Manage test centre Speaking Examiners, including recruitment, training, and certification within the PSN guidelines -Manage test centre Invigilators, including recruitment and training within the IELTS guidelines -Payment confirmations provided to IELTS Manager/Finance Manager on time and accurately -Supervise the Enquiry on Results appeals system -Manage the delivery of approved projects on time, within budget and in accordance with annual plans and targets -Represent IELTS at conferences and stakeholder events as required Quality and Compliance -Independently perform audits on the IELTS test centre as scheduled and provide documented feedback and reports -Ensure both test centres and off-site testing operations are managed within the IELTS operating procedures -Ensure adherence to all IELTS manuals -Ensure adherence to PSN (Professional Support Network) policy and procedure of all Examiner Trainers and Examiners -Assist with the development and implementation of IELTS policies -Ability to work in a professional manner with stakeholders and in accordance with organisational values -Liaise with IELTS manager and Finance manager to facilitate contracts for various IELTS business aspects as required. Monitor all current contracts to ensure terms are adhered to -Inform IELTS Manager of issues regarding risk management/ security to ensure centre compliance with security policy and procedures -All invoices for payment are processed in a timely manner Leadership -Provide supervision, guidance and support to Test Day Supervisor, IELTS Admin staff and casual staff on their daily tasks -Lead by example, setting focus and performance expectations, providing training and development where appropriate, and effectively managing underperformers through appropriate IELTS/IDP processes. -Support the IELTS Manager with the annual staff performance review for relevant staff member
Yêu cầu công việc
Job Requirements •Strong administrative/operations and sound financial skills •Strong written and verbal communication skills (IELTS 6.5 or above) •Strong analytical, research and problem-solving skills •Competent user of Microsoft Office suite •Ability to prioritise a varied workload; strong organisational skills •Ability to plan, organize, prioritise and execute multiple tasks within set objectives in a timely and professional manner •Interest in/ experience of international education and/ or testing services •Able to work on Saturday and be flexible with work schedule •Ability to work under pressure, detail focus and time constraint •Ability to work in team and individual •Customer-oriented, patient, friendly •Good planning and reports •Please attach an updated photo of yourself Benefits: •13th month salary. •Incentive quarterly and bonus annually •English Training scholarship for staff and family in ACET. •15 working-days recreation leave, 10 days sick leave. •Annual medical examination. •Staff development & Training. •Outing Trip. •Other benefits according to IDP’s policy.
Quyền lợi được hưởng
- 13th month payment, Incentive Quarterly, Bonus Annually - 15 days annual leave and 10 days of sick leaves - English Training scholarship for staff and family at ACET. Staff development & training abroad.
Địa chỉ : GIC Tower, 36 Mac Dinh Chi, District 1, HCMC
Người liên hệ : Bộ phận nhân sự Idp Education (Vietnam)
Quy mô công ty : Từ 500 - 999 nhân viên
With a network of over 80 international student placement centres located in more than 25 countries worldwide, including India, China, South-East Asia, Europe, the Middle East and Australia, IDP Education is the world’s largest student placement provider. For 40 years, IDP Education has played a major role in international education and development. During this time, IDP has placed more than 300,000 international students – primarily into leading Australian institutions. Each year, around 30,000 commencing students choose IDP to help them transform their dreams of international study into reality. Recently, IDP has commenced recruiting international students for select institutions in the United States and will also soon start recruiting students for Canada and the UK. Whether it is counselling support to make the right choice of international education destination, providing accurate information, smoothing out the application process or managing visa applications, international students really are better placed with IDP. IDP is co-owned by 38 Australian universities and Seek Ltd, Australia’s leading online employment and training company. For more information about IDP, please visit wwvv.idp.com OR www.vietnam.idp.com