* JOB OVERVIEW - Supervise younger Guests of the Hotel through preparing and delivering innovative, safe activities which keep them content and amused. * At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to: - Be charming by being approachable, having confidence and showing respect. - Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done. - Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special. * DUTIES AND RESPONSIBILITIES - Clean and maintain the Kids Club facilities in a neat and tidy order - Complete special instructions concerning work sheets and correctly record when the work has been completed - Assist in promoting the Kids Club Activity Program in accordance with your Manager - When opportunities arise, introduce yourself to hotel guests with children who might be interested in using the Kids Club and explain the Club’s facilities and services - Maintain and control supplies and tools of the Kids Club, conducing regular spot checks for the working of toys etc
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- Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. - Able to read and write English * Qualifications - High School or Vocational Certificate in Child Care Management or Child Care Services or equivalent * Experience - 1 year related experience, or an equivalent combination of education and experience.