Oakwood Residence Saigon

To be discussed during the interview
Sẽ được thảo luận trong khi phỏng vấn

- Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
- Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
- Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
- Receives in the hotel any important guests whom he has approached.
- Negotiates prices with the clients.
- Confirms verbal proposals in writing.
- Ensures that all complaints have initiated follow-up action.
- Assist in drawing up the marketing plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).
- Keeps a record on former, existing, potential clients and a profile of each of them.
- Organizes regular visits in accordance to a predetermined plan.
- Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
- Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.
- Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
- Ensures that all new clients have no negative credit references.
- Records all daily sales calls.

To be discussed during the interview