OPC Business Support is a Business Process Outsourcing (BPO) provider which offers a wide range of services including Web Development, Social Media Marketing, Call Center Operations, Customer Service, Backoffice Operations and Project Management. With an international team of energetic and experienced personnel, we run a cost effective and efficient business by utilizing state-of-the-art technologies. We help in delivering the right skills and services to our customers. We offer an attractive compensation and benefits package to successful applicants, including but not limited to: annual leaves, paid sick leaves, performance bonuses and much more. For more information please visit www.opcbiz,com.
JOB DESCRIPTION: We are a team of young and yet professional individuals across 3 big continents - America, Europe & Asia and were functioning in the global finance industry. You will work in a fast-paced call-center environment to make outbound retention calls to existing customers who have recently obtained and/or upgraded services on their accounts. The main responsibility of this tele sales job is customer retention. Ideal candidate(s) is an experienced professional with knowledge of sales retention and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. JOB RESPONSIBILITIES: • Contact and maintain relationships with interested parties/customers; • Proactively converts service calls into sales; • Assist the customer through his initial activity and provide ongoing support by phone and e-mail; • Responsible for addressing queries and concerns of the customer; • Collect and verify customer contact information and generate new leads through referrals; • Accurately logs and monitors all activity related to user accounts in our CRM system; • Documents activities in daily, weekly and monthly report trackers; • Escalates all customer concerns to proper channels for immediate attention and necessary actions; • Ensures confidentiality of customer information (e.g. bank details, contact number, etc); • Meet or exceed sales targets consistently; • Other duties as deemed necessary by the immediate superior from time to time.
Overview : Introduce, develop and maintain new and existing partner networks, both offline and online. Network all avenues to promote the brand, its products and services. Build and maintain strong working relationships. Work with partners to optimize strategic presence by developing, implementing and executing tailor made business plans and marketing strategies Job Description : • To contact potential clients and convert them into active clients; • To build and develop a potential client database; • Identify new business opportunities and to create a strategy to reach new introducing partners and clients; • To build, develop, and maintain an accurate sales pipeline; • To educate/train clients to understand the concept of online trading; • To guide prospective clients through the account opening process; • To provide Sales Managers with timely updates on sales pipeline; • To provide appropriate sales & marketing communications and literature to partners and potential customers; • To participate in seminars and trade events; • And other tasks commensurate with this position.
JOB DESCRIPTION : • 3+ years development in node.js/express. • Experience in developing microservices. • Solid understanding of Docker. • Background and experience in using NoSql databases. Knowledge of MongoDB is preferred. • Thorough understanding of ES6. • Able to write unit tests. Knowledge of Jest is preferred. • Good understanding of message queues. Experience in RabbitMQ would be considered as an advantage.
The Senior Data Engineer will be working within our Data Integration Team, on projects involving real-time data streaming from databases/applications, designing and implementing the DWH and identifying the ETL processes and mappings between the various systems composing our application ecosystem.
We are looking for a Front-End/ UI Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Duties & Responsibilities • Manage all deployments of mission critical systems. • Configure and deploy servers. • Manage and deploy micro services. • Administration and support of the production environments. • Provide functional and technical specifications for new software systems and deployments. • Provide suggestions and solutions for new technologies and products that can be used by the company. • Implement best practices and standard operating procedures to ensure secure and reliable service delivery.