Proper co-ordination with Customers, Customer Service teams (FFW, SCM) for stuffing plan and/to arrange VAS on scheduled, for timely collection and dispatch of shipments. Handling daily operations for accounts after closed win. Proactively attend all the inquiries from Customers, CS teams and Subcontractors, well communication with related parties in case of exceptions. Preparing SOPs & IOPs in collaboration with Customer, Sale, Procurement, and Products (OCE, AIR, VAS, WND). Closely following-up outstanding payment for GCS/FIN/ Subcontractors/ Customers with no tolerance or delay. Able to take ownership of the issues and perform problem resolution to the customer’s satisfaction. Ensuring compliance to internal & external audit controls; process efficiency and delivering operational KPIs. Drive operational excellence through KPI measurement and analysis. Able to work independently with the limit supervision from higher level. Enhance productivity & performance with initiatives in operation. Actively contribute initiatives to support process improvements. Take every opportunity to expand on services in scope of solution design and new business development. Carry out ad-hoc tasks assigned by Team Leader/ Operation Manager. Working Place: 1/ Ho Chi Minh : Zen Plaza - Nguyen Trai, District 1, HCMC ( Mon to Fri – Office Hours ) 2/ Binh Duong : Vsip 1 Industrial, Thuan An, Binh Duong Working Time: Mon to Sat – Office Hour
Yêu cầu công việc
More than 2 years related working experience in Import - Export Operation, processing for apply Certificate of origin/ quality. Knowledge & Experience in customs formalities operations & transportation handling: container pick up/drop off, data entry in VNACCS, customs liquidation, HS code classification, price’s evaluation, tax refund, post-customs clearance. Can-do and willing-to-do attitude. Details oriented. Excellent customer services skills/experiences. Good command of spoken and written English. Efficient claim handling skills. Discipline and good interpersonal skill. Good skills of computer (Excel basic & macro, Power-point).
Quyền lợi được hưởng
- Lương tháng 13 - Bảo hiểm sức khỏe - Team Building hàng năm