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                                                 prudential vietnam finance company

Prudential Vietnam Finance Company

địa chỉĐịa chỉ: Tòa nhà Trung tâm Thương mại Sài Gòn, Số 37 Tôn Đức Thắng, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

quy mô công tyQuy mô công ty: Ít hơn 10 nhân viên

websiteWebsite: Chưa cập nhật

Mô tả công ty

Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential Finance has gradually been improving the quality of products and services as well as expanding the business to approach and satisfy customers effectively. Currently, Prudential Finance has built up an extensive distribution network, including Head office, 1 Branch, 4 Transaction offices and the single largest Call center with advanced technology and several Service Introduction Points. Providing the best products and services, Prudential Finance is honored to achieve the precious recognition from nearly 170,000 customers and tie up with more than 100 prestigious partners to provide convenient and flexible financial solutions to their employees (as of 31 March, 2013). With the implementation of effective business strategies, strong support from the Prudential Group and the dedication as well as the commitment of all staffs and sales representatives, Prudential Finance will remain the leading position in consumer finance industry in Vietnam market and keep providing the best consumer finance products and services to millions of Vietnamese customers. We are currently looking for an experienced Field Verifying Supervisor, South of Vietnam based in HCMC:

Tin tuyển dụng của Prudential Vietnam Finance Company

Graphic Desginer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềThiết kế - Mỹ thuật, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
* Job Summary
The Senior Creative Specialist plays leading role in:
Graphic and digital design: he/she visualizes all marketing and communication message, ideas, or concepts by using knowledge, creativeness and proficiency with design programs to produce graphic art and visual materials for promotions, advertisements, websites, films, packaging and other mediums.
* Job Accountabilities
• Collaborate with product management and engineering to define and implement innovative solutions for the digital/non-digital product direction, visuals and experience
• Develop concepts, graphics, layouts and animation video for product illustrations, POSM, websites, landing pages, business activities, campaigns, employees or social activities, offices decoration, etc.
• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity, convenience and user friendliness to complex design roadblocks
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Contribute to establishing and promoting design guidelines, best practices and standards
• Work closely with external vendors or agencies to ensure any of outsourcing art production are delivered with high quality within time frame and followed the Company’s guidelines and principles
• Other specific tasks as per Direct Manager’s assignment
• Knowledge of animation is preferred. Knowledge of UI/UX is a bonus.
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[Ho Chi Minh] Treasury Manager (Trưởng Phòng Nguồn Vốn)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư, Kế toán - Kiểm toán
địa điểmHồ Chí Minh
* Job Summary
Actively support CA and CFO to manage and direct the treasury activities, including but not limited to: optimizing capital structure, financing transactions, communicate & maintain strong relationships with investors/banks.
* Job Accountabilities
• Successfully implement treasury strategy and policies set by Group Treasury and local management
• Coordinate with Business Planning & Analysis team to analyse the current and future funding requirements to support business growth
• Report to ALCO on liquidity risk and interest rate risk, set up and maintain standard rules for liquidity and interest rate risk management
• Coordinate with Accounting team to maintain regulatory compliance related to prudential ratios and safety limits for credit institutions
• Build and maintain positive relationship with investors and banks
• Manage processes of corporate bond and CD issuance in addition to borrowings from banks
• Other ad-hoc tasks assigned from time to time
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[Ho Chi Minh] Direct Sales - Sales Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
* Job Summary
The key purpose is to lead a sales team in a customer service center and sales. This includes the responsibility of coaching, training the sales team to perform respective sales calls process professionally and effectively. Especially sales target, COA, productivities and Fraud..
The role is also responsible for seeking possible opportunities to promote and improve Fields Sales
* Job Accountabilities
• Sales planning
- Setting up SMART target for sales team, contributing to company sales forecast. Proactively propose/ contribute to micro-marketing.
• Sales execution
- The role will require ensure that the sales plan, events, activities… are well briefed to sales team, and will be completely & effectively executed in the field.
• Sales analysis
- To perform sales analysis on monthly basis, ensuring both gaps and potentials are identified and proper action will be taken to maximize sales achievement.
• Team motivation
- To ensure incentive schemes are properly run, the best performers will be recognized and rewarded
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Customer Experience Officer (Chuyên Viên Trải Nghiệm Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNgân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
* Job Summary
The Customer Experience Officer takes active role to carry out action plans, projects to execute company’s Total Customer Experience Strategy in delivering and innovating customer relationship, dedication and satisfaction.
* Job Accountabilities
• Proactively identify room for improvement in customer experience thru observation and data analysis, and manage a list of fixed required to address them
• Develop detailed execution planning and align relevant business departments to achieve the goal of assigned projects
• Implement Customer Experience projects and initiatives to ensure customer experience improvements delivered
• Continuously review customer interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience
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[Ha Noi] Telesales - Sales Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội
* Role Purpose:
The key purpose is to develop and lead Telesales Hanoi, manage both In-house teams
and 3rd parties to generate and fulfill the set sales target, COA, productivities... This role also includes the responsibility of coaching, training the sales team to perform respective sales process professionally and effectively in compliance with related external and internal requirements/regulations.
* Job Accountabilities:
1. Sales operation planning, management and monitoring:
• Delivery the sales targets;
• Manage telesales agents, field sales agent through team leaders and 3rd party vendors through operations head, channel managers of 3rd party;
• Maintain of low attrition rate for agents and team leaders;
• Agents and team leaders to be fully equipped, trained along with regular coaching to ensure they are able to do their job and perform as per company standards
• Ensure all the audit requirements are met and vendor follows the policies laid down by the company
• Ensure the changes in the policies are communicated in time to 3rd parties and their staffs.
2. People development, training and motivation:
• Recruitment of agents;
• Visit timings to the 3P vendors;
• Termination of agents or 3rd party on account of non-performance / disciplinary issues;
• Implementation of any process which helps improves process efficiency;
3. Problem Complexity:
• Routine Problem – Agent not reporting to work, non adherence of the process by an agent / team leader, 3rd party.
• Non routine – Non-cooperation by team leaders, agents on a certain policy/process of the company and operations manager of 3P to adhere to the changed policy, non-delivery of targets, reduction of no of seats by 3P due to pricing
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[Ho Chi Minh] Customer Care ( Assistant Manager)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
* Role Purpose:
• To manage Customer Care (CC) Team to make sure providing an efficient and high quality service to customer to satisfy customers‘ needs, maintain customer’s loyalty, change the customer’s repayment behavior and ensure quality of work by leading CC Team to achieve assigned KPIs
• Periodic review, update, develop all related processes, manuals, workflows and regular and ad-hoc reports
* Key Accountabilities:
• Initiate/create ideas/initiatives to contribute for the improvement of company’s bounce rate
• Managing CC Team’s daily operations, significant customer complaint handling, operational planning, recruitment, training, reporting
• Responsible for productivity and quality of CC Team as well as staff performance
• Training responsibilities:
- Responsible for planning both required technical (workflow, professional) training and soft skills training for staff
- Conduct CC’s skills training and quality improvement training/ sharing session to other departments, if required
• Coordinating activities with other departments in the company:
- Coordinating with other related departments to handle complicated cases including preparing response letters, face to face meeting with customer/media, if required
- Coordinating with relevant departments to implement quality projects to improve business processes and services
• Responsible for preparing and follow up all relevant analysis & statistic reports
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Business Performance Admin (Fresh Graduate)

Mới Tốt Nghiệp
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
Quản lý dữ liệu, chứng từ:
• Quản lý dữ liệu, chứng từ phục vụ việc tính phí dịch vụ cho nhân viên dịch vụ và thuế thu nhập cá nhân liên quan (mẫu “05_KK_TNCN”, Bảng kê TNCN, xác nhận thu nhập, v.v…)
• Lập, đối chiếu, trình ký và sao lưu chứng từ thanh toán với bên thứ ba cung cấp dịch vụ (bảng kê chi tiết, hóa đơn, yêu cầu thanh toán, v.v…)
• Trình ký và sao lưu các quy định về phí dịch vụ và chương trình thi đua
Tính phí dịch vụ
• Phối hợp với các bộ phận liên quan kiểm tra bảng chấm công hàng tháng
• Hỗ trợ tính phí dịch vụ và thuế thu nhập cá nhân cho nhân viên dịch vụ
Nhiệm vụ khác
• Chuẩn bị đầy đủ chứng từ liên quan đến phí dịch vụ cho nhân viên dich vụ và thuế thu nhập cá nhân phục vụ công tác kiểm tra, kiểm toán
• Các nhiệm vụ khác được giao tùy từng thời điểm
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Assistant Reward and HR System Manager - Phó Phòng Lương Thưởng và Hệ Thống Nhân Sự

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuản lý điều hành, Nhân sự, Luật - Pháp lý
địa điểmHồ Chí Minh
Department : Human Resources
Location : Ho Chi Minh City
Report to : Head of Human Resources
Job Summary
The job holder need to ensure the implementation and operations of HR Information System (HRIS) as well as providing throughout analysis and assessment on market competitiveness, policies and risk which comply with local and regional standards.
Key Accountabilities
1. HRIS
• Coordinate implementation of HR system, including the process designing and/or testing phases; maintains close communication and networking with system providers.
• Follow-up project plans, prioritizes project requests, monitors project completion to assigned deadlines, and ensures quality and timely delivery of solutions.
• Continually assess system functionality and recommends enhancements to improve efficiency, controls, and services.
• Deliver training sessions and standard operating procedures for new system users.
• Conduct regular data audits with the goal of 100% data accuracy and functionality.
2. Policy administration & Process improvement
• Conduct regular policy audits to ensure on-going alignment with company values, people strategy and local regulations.
• Review existing policies and procedures, solicit feedback from stakeholders to evaluate policy effectiveness to suggest improvements.
• Act as the point of contact for questions from employees regarding internal policies and related processes.
• Propose policy initiatives and develop innovative HR policies and procedures within the local and regional framework.
• Coordinate closely with relevant parties to respond to internal and external audits in terms of policies and procedures.
• Prepare information and document for specific cases related to HR policies and disciplinary issues.
• Update best practices, trends and new publication/announcement in the areas of HR-related policies.
3. Market Benchmarking and Analytics
• Participate in relevant third-party reward surveys to obtain quality data and market intelligence for benchmarking.
• Support annual compensation review activities including provision of compensation guidelines, gap analysis to market pay trends, compensation budget and forecasts, etc.
• Collect and consolidate internal data including headcount, turnover, compensation, benefits and costs for financial reporting and board meetings.
• Provide periodic updates to HR team on the market’s compensation, benefits and policies.
4. Risk Assessment and Compliance
• Work collaboratively with relevant departments and risk owners to make sure the risk register is managed and maintained.
• Conduct on-going assessments of key risk indicators, address control issues and provide tracking on action plans to comply with internal requirements.
• Manage and review data transfer requests from HR users to ensure information security (IS) and occasionally report to IS team.
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Fraud Prevention Officer (Nhân Viên Điều Tra Phòng Chống Gian Lận)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội, Hồ Chí Minh
1/ Role Purpose:
- This position will be mainly responsible for conducting and managing all the sales governance initiatives, by cross
functional check to identify and mitigate the risk exposure of the sales force.
2/ Key Accountabilities
- Continuously reviewing, monitoring and implementing specialized triggers for sales force to detect fraud trend.
- Conducting in-depth investigation upon findings through data review to detect actual fraud incidents.
- Conducting independent field check any suspicious incidents on the requirement basis.
- Communicating with relevant departments of fraud incident outcomes and handling the case from the start to
the end process.
- Proactively liaising with law enforcement agencies and government offices to ensure the company maintains
sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud
handling.
- Properly taking preventive action based on the findings to effectively protect the Company from any
foreseeable or potential damage.
- Assisting team members and Fraud Prevention Manager in daily tasks.
- Performing ad hoc task as per business requirements.
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Business Analyst (Business Strategy Supervisor)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Bảo hiểm
địa điểmHồ Chí Minh
A. Key Accountabilities
1. MIS reporting pack production and analysis
• Build periodical MIS reports for on-going portfolio performance management to support management decision.
• Perform ad-hoc business analysis and market research to understand the issues and find out business opportunities.
• Pattern and segmentation on customer portfolio to identify various kind of risks and opportunities with statistical techniques (decision tree, logistic regression, etc.)
• Analyze and mine credit performance by credit risk quantitative models, analytics to provide findings for business decision making and adjustment.
2. Reporting efficiency enhancement
• Regular communicate with respective cross-functions involved in the loan initiation and maintenance to understand the portfolio trends then producing the output through the analytics pack.
• Propose new approaches in MIS pack generation to minimize manual work and leverage automation tools.
• Co-operate with IT in system enhancements, create Business Requirement and execute UAT/
3. Execution of the new projects if required
• Support project manager to deliver the project up to the expected quality and timeline.
• Bridge between multiple departments to work on required assignments with proactively collaborative and empathy mindset.
• Promptly resolve project issues if any.
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Business Performance Management (8 Month Contract)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Bảo hiểm
địa điểmHồ Chí Minh
Agent’s compensation calculation for Sales, CIU
• Monitor agent’s related data from various teams which focus on integrity and accuracy of the data.
• Process agent’s fixed income/incentive calculation as per company’s policy and approved Incentive schemes.
• Prepare monthly payroll of each channel, including calculation of personal income tax for agent as per prevailing tax regulations.
• Prepare monthly actual payout of each channel
• Estimate agent cost for monthly cost accrual.
Agent’s cost monitoring
• Review and provide cost impact of any incentive scheme.
• Monitor actual payment vs. estimation for further improvement process.
Agent’s Personal income tax
• Prepare 05_KK_TNCN tax form,Bang ke TNCN of agent.
• Prepare data, print Personal Income Tax Deduction Invoice & Income Statement for Sales, CIUs, CCUs
Ad-hoc / Others
• Be ready for internal and external audit queries regarding to agent payroll;
• Be ready for ad-hoc requests
Division: Business Performance Management – Finance Department
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HRBP – HR Business Partner (Senior Manager)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Nhân sự, Luật - Pháp lý
địa điểmHồ Chí Minh
Part I: General Information
Department : Human Resources
Location : Ho Chi Minh City
Report to : Head of HR
No. of subordinates : 2-3
Part II: Job Summary
The Human Resources Business Partner (HRBP) is an integral part of the HR team and the organization. In this role, the HRBP will provide the foundational support and functional expertise that drives proactivity and results across Credit & Risk dept. The HRBP will handle generalist responsibilities including recruitment, on-boarding of new employees, employee relations, training and development, performance & talent management, people metrics/reporting, partnering with line management on HR and business needs and special projects.
Part II: Key Accountabilities
• Working with Department Heads and Line Managers to develop people strategy for assigned business units (Collection and Credit & Risk) to enable them to deliver its business objectives.
• Implementing the above people strategy including sourcing and recruitment, competency framework, training and development, organization structure and succession planning.
• Working with relevant HR Specialist teams in other processes namely performance management, compensation review, employer branding, talent management, employee engagement etc.
• Providing input for HR Specialist teams in policy development process and proactively propose policy/process specific for Credit and Risk if necessary.
• Advising managers and employees of Credit and Risk in people related matters.
• Analyzing Human Resources key metrics (turnover, exit interviews, days to fill positions, cost per hire) and utilize data for process improvements
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Assistant Reward and HR System Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuản lý điều hành, Nhân sự, Luật - Pháp lý
địa điểmHồ Chí Minh
Department : Human Resources
Location : Ho Chi Minh City
Report to : Head of Human Resources
Job Summary
The job holder need to ensure the implementation and operations of HR Information System (HRIS) as well as providing throughout analysis and assessment on market competitiveness, policies and risk which comply with local and regional standards.
Key Accountabilities
1. HRIS
• Coordinate implementation of HR system, including the process designing and/or testing phases; maintains close communication and networking with system providers.
• Follow-up project plans, prioritizes project requests, monitors project completion to assigned deadlines, and ensures quality and timely delivery of solutions.
• Continually assess system functionality and recommends enhancements to improve efficiency, controls, and services.
• Deliver training sessions and standard operating procedures for new system users.
• Conduct regular data audits with the goal of 100% data accuracy and functionality.
2. Policy administration & Process improvement
• Conduct regular policy audits to ensure on-going alignment with company values, people strategy and local regulations.
• Review existing policies and procedures, solicit feedback from stakeholders to evaluate policy effectiveness to suggest improvements.
• Act as the point of contact for questions from employees regarding internal policies and related processes.
• Propose policy initiatives and develop innovative HR policies and procedures within the local and regional framework.
• Coordinate closely with relevant parties to respond to internal and external audits in terms of policies and procedures.
• Prepare information and document for specific cases related to HR policies and disciplinary issues.
• Update best practices, trends and new publication/announcement in the areas of HR-related policies.
3. Market Benchmarking and Analytics
• Participate in relevant third-party reward surveys to obtain quality data and market intelligence for benchmarking.
• Support annual compensation review activities including provision of compensation guidelines, gap analysis to market pay trends, compensation budget and forecasts, etc.
• Collect and consolidate internal data including headcount, turnover, compensation, benefits and costs for financial reporting and board meetings.
• Provide periodic updates to HR team on the market’s compensation, benefits and policies.
4. Risk Assessment and Compliance
• Work collaboratively with relevant departments and risk owners to make sure the risk register is managed and maintained.
• Conduct on-going assessments of key risk indicators, address control issues and provide tracking on action plans to comply with internal requirements.
• Manage and review data transfer requests from HR users to ensure information security (IS) and occasionally report to IS team.
Xem chi tiết

Nhân Viên Phòng Chống Gian Lận (Fraud Prevention Officer- Base Ha Noi & HCM)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội, Hồ Chí Minh
1/ Role Purpose:
- This position will be mainly responsible for conducting and managing all the sales governance initiatives, by cross
functional check to identify and mitigate the risk exposure of the sales force.
2/ Key Accountabilities
- Continuously reviewing, monitoring and implementing specialized triggers for sales force to detect fraud trend.
- Conducting in-depth investigation upon findings through data review to detect actual fraud incidents.
- Conducting independent field check any suspicious incidents on the requirement basis.
- Communicating with relevant departments of fraud incident outcomes and handling the case from the start to
the end process.
- Proactively liaising with law enforcement agencies and government offices to ensure the company maintains
sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud
handling.
- Properly taking preventive action based on the findings to effectively protect the Company from any
foreseeable or potential damage.
- Assisting team members and Fraud Prevention Manager in daily tasks.
- Performing ad hoc task as per business requirements.
Xem chi tiết

Training Manager, Branch Network

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềGiáo dục - Đào tạo
địa điểmHồ Chí Minh
Department/Team/Location : HR Department - Learning & OD - HCMC
* Job Summary:
The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Branch Network department to get their employees up to speed in both their specific vertical, and the overall needs of the company.
Key Accountabilities
Learning Solutions
- Proactively work with Branch Network department managers to identify training needs of their team.
- Coordinate with internal trainers and external vendors to implement training courses based on training plan.
- Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.
- Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…
- Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.
- Lead and arrange Orientation training for new outsourced staff in Branch Network department as required.
Talent management
- Propose plan for Succession Planning exercise of outsourced employees in Branch Network department.
- Ensure Individual Development Plan (IDP) record of each employees in Branch Network department is up-to-date
- Assist line manager to implement talent management programs as required
Staff engagement
- Support to organize department’s events and engagement projects as required
Other tasks
- As assigned by line manager or HRD
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Graphic Designer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềThiết kế - Mỹ thuật, Marketing - PR
địa điểmHồ Chí Minh
The Senior Creative Specialist plays leading role in:
- Graphic and digital design: he/she visualizes all marketing and communication message, ideas, or concepts by using knowledge, creativeness and proficiency with design programs to produce graphic art and visual materials for promotions, advertisements, websites, films, packaging and other mediums.
His/her key accountabilities include:
• Collaborate with product management and engineering to define and implement innovative solutions for the digital/non-digital product direction, visuals and experience
• Develop concepts, graphics, layouts and animation video for product illustrations, POSM, websites, landing pages, business activities, campaigns, employees or social activities, offices decoration, etc.
• Execute all visual design stages from concept to final hand-off to engineering
• Conceptualize original ideas that bring simplicity, convenience and user friendliness to complex design roadblocks
• Present and defend designs and key milestone deliverables to peers and executive level stakeholders
• Contribute to establishing and promoting design guidelines, best practices and standards
• Work closely with external vendors or agencies to ensure any of outsourcing art production are delivered with high quality within time frame and followed the Company’s guidelines and principles
• Other specific tasks as per Direct Manager’s assignment
• Knowledge of animation is preferred. Knowledge of UI/UX is a bonus.
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Customer Experience Officer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ
địa điểmHồ Chí Minh
** Job Summary
The Customer Experience Officer takes active role to carry out action plans, projects to execute company’s Total Customer Experience Strategy in delivering and innovating customer relationship, dedication and satisfaction.
** Key Accountabilities
His/her key accountabilities include:
• Proactively identify room for improvement in customer experience thru observation and data analysis, and manage a list of fixed required to address them
• Develop detailed execution planning and align relevant business departments to achieve the goal of assigned projects
• Implement Customer Experience projects and initiatives to ensure customer experience improvements delivered
• Continuously review customer interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience
pl
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Training Manager, Collection

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Giáo dục - Đào tạo, Nhân sự
địa điểmHồ Chí Minh
Department/Team/Location : HR Department - Learning & OD - HCMC
* Job Summary:
The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Collection department to get their employees up to speed in both their specific vertical, and the overall needs of the company.
Key Accountabilities
Learning Solutions
- Proactively work with Collection department managers to identify training needs of their team.
- Coordinate with internal trainers and external vendors to implement training courses based on training plan.
- Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.
- Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…
- Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.
- Lead and arrange Orientation training for new outsourced staff in Collection department as required.
Talent management
- Liaise with HRBP team to propose plan for Succession Planning exercise of outsourced employees in Collection department.
- Ensure Individual Development Plan (IDP) record of each employees in Collection department is up-to-date
- Assist line manager to implement talent management programs as required
Staff engagement
- Support team HRBP to organize department’s events and engagement projects as required
Other tasks
- As assigned by line manager or HRD
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Sales Officer [ Cần Thơ ]

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềViệc làm bán hàng, Ngân hàng - Chứng khoán - Đầu tư
địa điểmCần Thơ
The key purpose is to lead a sales team in a customer service center and sales. This includes the responsibility of coaching, training the sales team to perform respective sales calls process professionally and effectively. Especially sales target, COA, productivities and Fraud.
The role is also responsible for seeking possible opportunities to promote and improve Field Sales.
Sales planning
- Setting up SMART target for sales team, contributing to company sales forecast. Proactively propose/ contribute to micro-marketing.
Sales execution
- The role will require ensure that the sales plan, events, activities… are well briefed to sales team, and will be completely & effectively executed in the field.
Sales analysis
- To perform sales analysis on monthly basis, ensuring both gaps and potentials are identified and proper action will be taken to maximize sales achievement.
Team motivation
- To ensure incentive schemes are properly run, the best performers will be recognized and rewarded.
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Trưởng Phòng Thẩm Định Tín Dụng

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
1. Role Purpose:
Managing the centralized CV team, and FV team nationwide, participating/initiating change project to enhance the
CIU performance and effectiveness
2. Key Accountabilities:
- Monitoring CV, FV attendance and ensuring high productivity on daily basis
- Conducting regular training, coaching to maintain the credit quality, delinquency as per threshold (# of credit finding, delinquency ratio…), to enhance the assessment skills for the CV, FV team, as well as to deliver excellent
service to customer
- Conducting proper capacity planning, prompt recruiting and training to fill in any vacancy, to ensure business continuity
- Proactively participating in or initiating change projects to enhance the CIU performance and effectiveness
- Proactively connecting all CIU staff to maintain good team morale, high spirit, proper mindset and high integrity
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