Tìm kiếm nâng cao

Tỉnh thành

Trình độ học vấn

Quận huyện

Giới tính

Mức lương

Hình thức công việc

Cấp bậc

Kinh nghiệm

Cập nhật

                                                 prudential vietnam finance company

Prudential Vietnam Finance Company

địa chỉĐịa chỉ: Tòa nhà Trung tâm Thương mại Sài Gòn, Số 37 Tôn Đức Thắng, Phường Bến Nghé, Quận 1, Thành phố Hồ Chí Minh

quy mô công tyQuy mô công ty: Ít hơn 10 nhân viên

websiteWebsite: Chưa cập nhật

Mô tả công ty

Prudential Finance, a member of Prudential Plc. (Britain) was the first fully foreign owned consumer finance company, officially operating in Vietnam in October 2007. Prudential Finance provides the suitable financial solutions to meet customers’ financial needs, fulfilling their dreams and enhancing their life. In years of operations and development, Prudential Finance has gradually been improving the quality of products and services as well as expanding the business to approach and satisfy customers effectively. Currently, Prudential Finance has built up an extensive distribution network, including Head office, 1 Branch, 4 Transaction offices and the single largest Call center with advanced technology and several Service Introduction Points. Providing the best products and services, Prudential Finance is honored to achieve the precious recognition from nearly 170,000 customers and tie up with more than 100 prestigious partners to provide convenient and flexible financial solutions to their employees (as of 31 March, 2013). With the implementation of effective business strategies, strong support from the Prudential Group and the dedication as well as the commitment of all staffs and sales representatives, Prudential Finance will remain the leading position in consumer finance industry in Vietnam market and keep providing the best consumer finance products and services to millions of Vietnamese customers. We are currently looking for an experienced Field Verifying Supervisor, South of Vietnam based in HCMC:

Tin tuyển dụng của Prudential Vietnam Finance Company

[Hà Nội] Relationship Officer (Chuyên Viên Thẩm Định Hồ Sơ Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội
* Job Summary
The key purpose is to handle underwriting by face-to-face interview with customers, ensure the application and attached documents comply with company credit policy and recommend to line manager for final decision.
Maintain the assigned portfolio to meet KPIs and offer best customer service to customers. The role reports to Branch Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in other Credit functions such as Credit Operation or even in Branch itself.
* Job Accountabilities:
Your main accountabilities will include but not be limited to:
• Arranging face-to-face interview or tele-interview with customers – Making appointment with assigned customers, guide customers what need to be prepared for a productive interview. Checking the documents against the originals, ensure the file is in line with company credit policy;
• Budget analysis process and underwriting – Perform budget analysis with customers, ensure all related factors have been taken into account and comply with company credit policy. Use common sense and owned experience to find out the facts that could help preventing frauds;
• Customer service – To ensure all procedures, documents are well prepared for customer to sign if the application is approved. Remind customers of key responsibilities and well handled all related questions from customers; and well handled all related questions from customers;
• Maintaining customer portfolio – Managing whole portfolio of customers who have been interviewed by this role and approved afterward. Ensure all related KPIs are met.
Xem chi tiết

[Đồng Nai] Know Your Customer (Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmĐồng Nai
Department: Branch Network
Location: SIPs (“Service Introduction Point”) Đồng Nai
Report to DTH Manager(s)
* Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
*Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

[Bình Dương] Know Your Customer (Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmBình Dương
Department: Branch Network
Location: SIPs (“Service Introduction Point”) Bình Dương
Report to DTH Manager(s)
Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and
possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As
the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch
Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

Brand & Communication Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Marketing - PR, Báo chí - Truyền hình
địa điểmHồ Chí Minh
Department: Customer Experience, Branding and Communication
Location: Ho Chi Minh City
Report to: Head of Branding & Communication
Job Summary
The Branding & Communication (B&C) Supervisor plays active role to carry out branding and communication programs within his/her assignment and support well to the team in departmental projects.
Key Accountabilities
His/her key accountabilities include:
(1) Physical branding (2) Annual Marketing Mix/Activity (3) Internal Comm.
(4) MarCom & Corporate Com (5) Commercial Initiative/Growth Initiative
For more details:
• Align relevant business departments to implement communication programs included, but not limited to marketing, corporate communications and CSRs activities
• Arrange all needful internally and externally, executing, monitoring and reporting for branding and communication programs
• Coordinate with functional departments to support implementation of office /branches decoration, company events and company branding materials/advertisements for business growth
• Monitor and report on all branding materials
• Other assigned tasks
Xem chi tiết

HRBP Recruiter (Mass-Collection)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Nhân sự, Luật - Pháp lý
địa điểmHồ Chí Minh
- Thực hiện công tác tuyển dụng theo yêu cầu của cấp trên và đơn vị.
- Cập nhật danh sách các nguồn cung ứng nhân sự, khai thác và sử dụng các nguồn tuyển dụng hiệu quả.
- Tập hợp bảng mô tả công việc, tiêu chí tuyển dụng cho từng vị trí.
- Sàng lọc và sơ tuyển hồ sơ ứng tuyển.
- Tổ chức tuyển dụng: Thông báo tuyển dụng, đăng tin tuyển dụng, tổ chức phỏng vấn, cập nhật danh sách trúng tuyển, theo dõi hồ sơ nhận việc, theo dõi danh sách học việc/thử việc…
- Thực hiện việc tổng hợp và báo cáo kết quả tuyển dụng hàng tháng.
- Thời gian làm việc : từ thứ Hai đến thứ Sáu ( 08h00 – 17h30) và thứ Bảy ( 08h00 – 12h00)
Xem chi tiết

Customer Service Officer

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Dịch vụ
địa điểmHồ Chí Minh
* Role Purpose:
To deal with internal customers & external customers in order to handle customer complaint process and meet all CS’s KPIs . Assist/back up for CS Supervisor in managing daily works as well as developing initiatives/ project/ system enhancement to reduce CS’s workload as much as possible.
* Key Accountabilities and Performance Measures Impacted
- Respond to customers complaints/queries, quick identify and have proper solution to meet their requirement(s)
Followed Call’s Evaluation guidelines conducted by QA Team
- Providing a polite, professional and accurate response in accordance with agreed service standards
Followed Call’s Evaluation guidelines conducted by QA Team
- Promptly and accurately complete all related administration activities (reporting, random check, CS staff training, system testing) in accordance with relevant service standards and to the customer’s satisfaction
Followed committed service TAT regulated at CS Manual & specific assigned task’s requirements
- Proactively recognize when customer requirement(s) are more appropriately dealing with elsewhere and refer them as their appropriate.
Followed Call’s Evaluation guidelines conducted by QA Team
- Keep up-to-date on new or enhanced products/services in order to maintain a high quality service with accurate information providing to customer
Followed Call’s Evaluation guidelines conducted by QA Team
- Participate and contribute to team meetings, training, system testing, projects and quality workshops
Follow assignment
- Others tasks which are assigned by CS Supervisor/ Leader
Follow assignment
Xem chi tiết

Fraud Prevention Officer (Nhân Viên Phòng Chống Gian Lận)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội, Hồ Chí Minh
1/ Role Purpose:
- This position will be mainly responsible for conducting and managing all the sales governance initiatives, by cross
functional check to identify and mitigate the risk exposure of the sales force.
2/ Key Accountabilities
- Continuously reviewing, monitoring and implementing specialized triggers for sales force to detect fraud trend.
- Conducting in-depth investigation upon findings through data review to detect actual fraud incidents.
- Conducting independent field check any suspicious incidents on the requirement basis.
- Communicating with relevant departments of fraud incident outcomes and handling the case from the start to
the end process.
- Proactively liaising with law enforcement agencies and government offices to ensure the company maintains
sound relationship with those external contacts in an appropriate manner to gain maximum support during fraud
handling.
- Properly taking preventive action based on the findings to effectively protect the Company from any
foreseeable or potential damage.
- Assisting team members and Fraud Prevention Manager in daily tasks.
- Performing ad hoc task as per business requirements.
Xem chi tiết

Credit Risk Analytics Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
* Role Purpose:
This job holder is responsible for producing the analytic packs, important reports, having regular review with Policy team on the most updated policy to review the impact of new policy by providing analytics report and supporting Team on new projects assigned. The job holder also has abilities of credit risk scorecard development and monitoring as well as creating scorecard management reports, strong in statistical modeling and segmentation. The position also has ability of creating new proposals for credit analytics.
*Key Accountabilities
• Ad-hoc analysis and reporting Risk MIS reports.
• Develop, validate, implement and apply quantitative models. Execute the model risk management program and associated activities with relevant business unit and model owners
• Analyze data for trends, issues, inaccuracies, and inconsistencies; report findings and execute management decision as appropriate
• Regularly conducting portfolio review with credit policy & product team, credit operation units to address the trends, issues & inconsistencies, propose action plans, and through recommending amendments to portfolio pricing or credit limits based on critical analysis of the data
• Applying various statistical techniques (segmentation, pattern, decision tree, regression…) in data mining to propose credit policy changes.
• Setting up scorecard rules in system by cooperating with IT team to integrate scoring logic in core banking system. Periodically monitoring credit risk scorecard models to ensure accuracy, compatibility with business requirements
• System and database enhancement by addressing issues and executing UAT
Xem chi tiết

HRBP Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
Job Summary
The Human Resources Business Partner (HRBP) is an integral part of the HR team and the organization. In this role, the HRBP will provide the foundational support and functional expertise that drives proactivity and results across Credit Operations dept. The HRBP will handle generalist responsibilities including recruitment, on-boarding of new employees, employee relations, training and development, performance & talent management, people metrics/reporting, partnering with line management on HR and business needs and special projects.
Key Accountabilities
- Assisting HRBP Manager to work with Line Managers to develop people strategy for Credit Operations to enable Credit Operations to deliver its business objectives.
- Implementing the above people strategy including sourcing and recruitment, competency framework, training and development, organization structure and succession planning.
- Working with relevant HR teams in other processes namely performance management, compensation review, employer branding, talent management, employee engagement etc.
- Providing input for HR teams in policy development process and proactively propose policy/process specific for Credit Operations if necessary.
- Analyzing Human Resources key metrics (turnover, exit interviews, days to fill positions, cost per hire) and utilize data for process improvements
- Managing all administration associated with the recruitment process. Seeking to continuously improve the quality and value of the HR service provided to the Credit Operations Department.
- Establishing and developing a dialogue and relationship with hiring managers to understand the key resource issues and associated requirements to meet both current and future organizational challenges. Advising managers and employees of Credit Operations in people related matters.
- Working with line managers as well as Learning & OD team on training plans and implementation for Credit Operations dept.
- Developing, managing and implementing a range of initiatives and specific projects within agreed timescales and budgets to support the delivery of company objectives.
- Undertaking any other duties as required to meet the needs of the business.
Xem chi tiết

Sales Supervisor HCM (Field Sales)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềBảo hiểm, Việc làm bán hàng
địa điểmHồ Chí Minh
The job holder needs to build, develop, lead Field Sales team to generate and achieve/exceed the set sales target, Cost of Acquisition (COA), sales productivities... This includes the responsibility of coaching, training the sales team to perform respective sales process professionally and effectively in compliance with related external and internal requirements/regulations.
The role is also responsible for seeking possible opportunities to promote and improve business of Direct Sales channel in one of above mentioned territories. Other main accountabilities include:
1.Sales operation planning, management and monitoring
•Plan over the sales structure of the assigned channel in HCM/Dong Nai/ Hanoi in order to reach the goals set by the Line manager. Manage daily operation of the channel
•Develop sales force with adequate qualifications and competences to deliver the assigned targets;
•Create, promote and maintain a good organizational culture within the channel/department;
•Manage and ensure the compliance of the channel operation towards related requirements and regulations
•Develop and maintain related reports, trackers to monitor the status of sales operation;
•Report and follow the direction and instruction by senior managers related to sales operation to ensure the overall goals of the company is well managed in an appropriate manner to comply with related requirements/regulations;
•Support Line or senior managers as requested to deliver the common goal of the department/company.
2.Sales planning, delivering and tracking
•Deliver sales targets assigned to the channel timely
•Propose and execute incentive scheme, other bonus programs for the channel;
•Set up SMART target for sales teams
•Ensure related indexes: sales productivity, approval rate, sales cost, … are delivered effectively
3. People development, training and motivation
•Recruit and develop needed resource for the channel as per business request and approval by Line Manager/Unit Head/Department Head
•Develop and train/coach staff for better outcomes
•Motivate the team to contribute their best effort to the development of the channel, department, and company
Xem chi tiết

Digital Marketing Supervisor, Lead Generation

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuan hệ đối ngoại, Marketing - PR
địa điểmHồ Chí Minh
Part I: General Information
Job Title : Digital Marketing Supervisor, Lead Generation
Department : Customer Experience, Brand and Communications
Location : Ho Chi Minh City
Report to : Head of Digital Marketing
No. of subordinates : TBD
Part II: Job Summary
The Supervisor take ownership in digital lead generation effectively and efficiently by optimize channels and techniques to meet digital sales KPIs via traffic, conversion rate, digital sales volume and CPA
Part III: Key Accountabilities
His/her key accountabilities include:
• Effectively set up and execute digital media campaigns on multiple platforms, including, but not limited to: Google AdWords, Zalo, Facebook, Coc Coc, Display Network, etc.
• Set up and schedule email marketing campaigns using Mailchimp and Mandrill
• Analyze data to optimize the performance of digital marketing campaigns
• Closely work with partners for digital leads contribution from end-to-end and with Sales teams for continuous improved conversion to ensure growth and KPI met
• Control budget, scope, and timeline for paid marketing campaigns and initiatives. Ensure that all campaigns are optimized to bring highly targeted traffic while also ensuring a very strong ROI
• Track and report of campaign progress and conversion for improvement
• Track and enhance search console for SEO and SEM optimization
• Support email marketing execution for effective customer communication and up-sales / cross-sales opportunities
• Effectively work with relevant departments such as IT, Finance, Legal & Compliance to make things done within scope of work
• Build and maintain relationships with key vendors, platforms and technology partners
• Actively seek opportunities to expand possibility of lead generation and brand awareness
Xem chi tiết

[ Thái Nguyên ] Know Your Customer ( Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Dịch vụ, Việc làm bán hàng
địa điểmThái Nguyên
The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.
Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch Network or other departments of the business as relevant.
Carry out other support tasks as assigned by DTH Manager.
* Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service – To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio – Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

[ Bắc Ninh ] Know Your Customer ( Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềHành chính - Văn phòng, Dịch vụ, Việc làm bán hàng
địa điểmBắc Ninh
The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.
Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch Network or other departments of the business as relevant.
Carry out other support tasks as assigned by DTH Manager.
* Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service – To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio – Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

[Đà Nẵng] Relationship Officer ( Chuyên Viên Thẩm Định Hồ Sơ Khách Hàng )

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Ngân hàng - Chứng khoán - Đầu tư
địa điểmĐà Nẵng
The key purpose is to handle underwriting by face-to-face interview with customers, ensure the application and attached documents comply with company credit policy and recommend to line manager for final decision.
Maintain the assigned portfolio to meet KPIs and offer best customer service to customers. The role reports to Branch Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in other Credit functions such as Credit Operation or even in Branch itself.
** Key Accountabilities
1. Arranging face-to-face interview with customers
- Making appointment with assigned customers, guide customers what need to be prepared for a productive interview. Checking the documents against the originals, ensure the file is in line with company credit policy
2. Budget analysis process and underwriting
- Perform budget analysis with customers, ensure all related factors have been taken into account and comply with company credit policy. Use common sense and owned experience to find out the facts that could help
preventing frauds
3. Customer service
- To ensure all procedures, documents are well prepared for customer to sign if the application is approved. Remind customers of key responsibilities and well handled all related questions from customers; and well handled all related questions from customers.
4. Maintaining customer portfolio
- Managing whole portfolio of customers who have been interviewed by this role and approved afterward. Ensure all related KPIs are met
Xem chi tiết

Customer Experience Supervisor

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ
địa điểmHồ Chí Minh
Department : Customer Experience, Branding and Communication
Location : Ho Chi Minh City
Report to : Customer Experience Manager (Head of Customer Experience)
Job Summary
The Customer Experience Supervisor takes active leader role to carry out action plans, projects to execute company’s Total Customer Experience Strategy in delivering and innovating customer relationship, dedication and satisfaction.
Key Accountabilities
His/her key accountabilities include:
• Proactively identify room for improvement in customer experience and manage a list of fixed required to address them
• Develop detailed execution planning and align relevant business departments to achieve the goal
• Implement Customer Experience projects and initiatives to ensure customer experience improvements delivered
• Continuously review customer interactions across the company through the customer eyes and put in place several building blocks of a comprehensive improvement in customer experience
Xem chi tiết

[ Đồng Nai ] Know Your Customer ( Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmĐồng Nai
Department: Branch Network
Location: SIPs (“Service Introduction Point”) Đồng Nai
Report to DTH Manager(s)
* Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
*Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

[ Bình Dương ] Know Your Customer ( Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmBình Dương
Department: Branch Network
Location: SIPs (“Service Introduction Point”) Bình Dương
Report to DTH Manager(s)
Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and
possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. As
the business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch
Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

[ Nam Định ] Know Your Customer ( Nhân Viên Tìm Hiểu Khách Hàng)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Ngân hàng - Chứng khoán - Đầu tư
địa điểmNam Định
*Department: Branch Network
*Location: SIPs (“Service Introduction Point”) Nam Định
*Report to DTH Manager(s)
* Job Summary
- The key purpose is to perform KYC on customer information (identity, financial, residence) at loan closing stage or
prior to underwriting (ie loan discussion and offer) by RO (based in HCM, HN or Danang) to prevent identity theft and possible defaults. KYC is conducted either face to face or via phone.
- Maintain the assigned portfolio and offer best customer service to customers. The role reports to DTH Manager. Asthe business grows and matures, the person in the role could be promoted to take bigger responsibility in Branch
Network or other departments of the business as relevant.
- Carry out other support tasks as assigned by DTH Manager.
*Key Accountabilities
1. Perform KYC activity at loan closing stage or prior to underwriting;
2. Customer service
– To ensure all procedures, documents are well prepared for customers to sign loan contracts if the application is approved by underwriter and approver. Remind customers of key responsibilities and well handle all related questions from customers.
3. Maintaining customer portfolio
– Managing whole portfolio of customers who have been KYC’ed by this role (and approved afterward). Ensure all assigned KPIs are met.
Xem chi tiết

Collection Manager (Ha Noi)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềLuật - Pháp lý, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHà Nội
The job holder will manage the Field/Recovery Team through various strategies and tactics applicable, tracking and monitoring of collection activities to have the best results in the quality and collection performance. To ensure the team is on track with their productivity and collection to meet the business plan target.
You will report directly to Collection Head and shall be responsible for:
- Establishing a good rapport with the Field/ Recovery collection team on forming strategies to be implemented and secure feedbacks and support from field collection to improve the field performance.
- Checking and reviewing the DAILY Collection Performance Tracker, Productivity per Bucket and Daily Collector’s Report.
- Discussing and strategizing with your team on how to improve the collection performance and new strategies to be implemented to tide the gap.
- Conducting spot checking and reviewing of the DCR (Daily Collector report) submitted by the field collectors specially those who are not meeting the minimum requirement for # of cases to be visited per day and with poor collection performance.
- Conducting spot field collection visits to validate the result of field collectors and may call the customers directly for checking.
- Assisting the Collection Head on conducting training for new hires and refresher course on field collection for the veterans. This can be in classroom training and actual visits.
- Ensuring all DAILY results on field collections must be updated in the system.
- Ensuring 100% coverage of cases allocated to field collection team assigned.
- Escalating any integrity issue or Fraud cases found to Collection Head.
- Monitoring the field collection activities done by the team and supporting in field collection as needed.
- Motivating and driving the team to meet the targets set every month by proper coaching and guidance.
- Supporting in interviewing/evaluating qualified candidates for field collectors/team leaders when needed.
- Managing the Team’s capacity for the year.
- Ensuring discipline on attendance/tardiness and collection activity conducted on field.
Xem chi tiết

Collection Strategy Assistant Manager

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềIT phần mềm, Ngân hàng - Chứng khoán - Đầu tư
địa điểmHồ Chí Minh
• Responsible for managing Collection Strategy to support Collection Head for PVFC portfolio
• Development and enhancement of all Collection Strategy and models for portfolio analytic and summary.
• Ensure the effectiveness of collection information in order to perform business analyzed internally and externally.
• Work with various functions to remedy data issues identified through various actions.
• Perform ad-hoc and on-going analysis/tests related to collection strategies and portfolio performance.
• Ensure timely and accurate reporting of various levels of strategic segmentation, including credit loss, delinquency reporting and recovery collection, short and long-term forecasting of delinquency, loss measures and recoveries.
• Pro actively develop SAS script to enhance business report as well as improve degree of Automation.
Xem chi tiết
Liên hệ qua skype Liên hệ qua số điện thoại