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Rmit Vietnam

Chi Tiết Nhà Tuyển Dụng

địa chỉ
Địa chỉ: 702 Nguyen Van Linh, District 7

quy mô công ty
Quy mô: Đang cập nhật

Mô tả công ty

RMIT University Vietnam is a campus of Melbourne-based University RMIT - Australia's biggest tertiary institution. The largest offshore campus in the world, RMIT Vietnam offers programs from business and management to design and micro engineering, and boasts an impressive range of extra-curricular activities that encourage students to break new ground in their areas of interest.

Rmit Vietnam Tuyển Dụng

Supervisor, Student Recruitment (3 positions)

Nhân viên
Thỏa thuận / tháng
yêu cầu giới tínhKhông yêu cầu
ngành nghềDịch vụ, Giáo dục - Đào tạo, Việc làm bán hàng
địa điểmHồ Chí Minh
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
This role is directly responsible for all student recruitment processes from the point of first contact through to admissions. This position has a comprehensive understanding of the University programs courses, selection processes, as well as the key marketing messages associated with each program offered and service provided at RMIT University: Vietnam & Melbourne. This position has a strong customer service emphasis in addition to a requirement to uphold standards and processes.
Customer Service
Consult on RMIT and its programs, entry requirements, admissions and selection processes for future parents and students accurately and transparent and timely through face call, face to face and email.
In charge of the complete process from first enquiry to the point of enrolment ensuring a high level of customer service across all the touch points with future student and parents;
Manage team to meet team’s recruitment targets.
CRM database management
Implement the guidelines on usage of the Customer Relationship Management (CRM) system and its entire functions and execute the communications plan for prospective students.
Implement the guidelines of the data entry processes into the CRM to ensure accuracy of all information obtained through recruitment events and related activities.
Manage the information is captured into CRM on a timely basis and report on the effectiveness of those events and activities
Promotion Activities
Perform the role of Program Advisor across all student recruitment activities and promotional events that showcase the University; its programs and strengthen the RMIT global brand
Stay abreast with competitors of RMIT VN and their product offerings to ensure understanding of points of differentiation and to ensure these differences are communicated effectively to potential customers
Perform any other duties that may be required
Team Supervision and strategy
Oversee and supervise team progress to meet overall performance targets
Oversee and manage daily performance and KPI (number of call, sms, email and Face to face consultant)
Work with student recruitment manager to shape recruitment strategy
Work with relevant colleagues at RMIT Melbourne
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