•Follow the norms and procedures of the Spa department according to the specifications of the hotel; ensure that these norms and procedures are followed through; •Ensure & oversee members / guests satisfaction and smooth coordination of all services within the Spa; •Formulate & provide optimum service through staff training & coaching; •Monitor operations budgets & ensure all costs are strictly controlled; •Ensure & adhere all policies & procedures and communicate policies at all levels; Handle and solve special requests and complaints; •Control the hygiene and cleanliness of Spa work area, equipment and material
Yêu cầu công việc
•Spa Manager License or Trade License is mandatory •2 years related experience including 1 year experience in SPA operation, or an equivalent combination of education and experience. •Excellent social and presentation skills •Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the
Chi Nhánh Công Ty TNHH Đầu Tư Bất Động Sản Hòa Bình – Khách Sạn Novotel Thái Hà Hà Nội
Địa chỉ : Số 02, phố Thái Hà - Phường Trung Liệt - Quận Đống đa - Hà Nội.
Người liên hệ : Bộ phận nhân sự Chi Nhánh Công Ty TNHH Đầu Tư Bất Động Sản Hòa Bình – Khách Sạn Novotel Thái Hà Hà Nội
Quy mô công ty : Đang cập nhật
(Scheduled to open in the New Year) Novotel Hanoi Thai Ha is located in the very heart of Hanoi - the ancient capital of Vietnam. Located nearby Shopping Malls, entertainment, dining facilities, universities, business headquarters and cultural sites, the brand new Novotel will feature 345 rooms, suites and apartments. Complimenting this are an all day dining restaurant, two bars - one rooftop, Spa and fitness centre, swimming pools, Premier lounge and a Ballroom and at least 6 meeting rooms