*Working Location: Ha Do Airport Building, No.2 Hong Ha Street, Dist.2, Tan Binh Collection call center support, prevent and trouble-shooting. Identify the issue, incident and report/contact other parties for solution Participate in test relating to call center and test scenarios writer. Collecting the business requirements, support for suggesting changes for improvement. To be in charge Campaigns/calling list management and develop report. Communicate with relative department on technical/process and perform process to support activities.
Yêu cầu công việc
*Need to have: Bachelor degree in IT major is preferred At least 1 year experience in IT support Able to do issue analysis, trouble-shooting to support and resolve incident in applications Understand the enterprise IT architecture practices, application integration Fluently in English (speaking and writing) Advanced skill of Microsoft Office Have Oracle skill is preferred *Nice to have Have knowledge: Service desk, system administrator, web application. Code & log reading for various programming languages and application server/middleware Experience in Application support.
Quyền lợi được hưởng
- Extremely Attractive Salary. - Professional and Dynamics Working Environment. - 13th Salary Fixed and KPI Bonus.