The Canadian International School System-Ciss (Hệ Thống Trường Quốc Tế Canada)

We are looking for a Senior Designer to produce and oversee digital and print creative solutions to address our marketing needs.
To be successful in this role, you should have in-depth knowledge of graphic design, UX/UI and layout techniques. You should also have experience executing marketing projects from conception to production, including websites, brochures and product packaging.
You will ensure the design team promotes our brand through delivering high quality pieces on tight deadlines.
• Oversee all design projects, from conception to delivery
• Build-up the brand guidelines and present to all the relevant departments to make sure everyone work on the same guide.
• Design original pieces, including illustrations and infographics
• Review junior designers’ work from different schools to ensure high quality
• Generate ideas to portray concepts and advertise products/services
• Increase user friendliness in digital products such as online platform, website, landing pages, etc.
• Maintain brand consistency throughout all our marketing projects
• Liaise with marketing and design teams to ensure deadlines are met
• Stay up-to-date with industry developments and tools

• Coordinate and build strong working relations with various internal/external support departments
• Cultivate and leverage network with digital/social influencers
• Manage customer inquiries on school website / school official social media channels
• Accountable for all content marketing initiatives for corporate website & social channels (LinkedIn, Twitter, YouTube etc.)
• Develop content, style & layout for website content as well as other marketing & communications materials;
• Coordinate with agency to plan & execute SEO & SEM campaign for corporate website of different versions.
• Manage the company’s CMS, coordinate with designer and developers in the process of developing and maintaining the corporate’s website.
• Keep track of & analyse web performance; propose & implement changes if required.
• Research and acquire innovative new channels in creating leads
• Create and maintain the omnichannel platform to nurture the funnel for better performance in sales.

I. Job Description:
• Plan Marketing events from coordinating for implementation, controlling delivery of tasks, to project budget managing and analyzing the results and the effectiveness of the projects;
• Responsible for the high level of service throughout pre-event, event and post-event phases.
• Create running order for all events to ensure smooth communications between the team with details such as specific client requests, set up, lighting, sound, seating, floral, transport and other arrangements as needed.
• Assist Manager in the promotion of all programmes.
• Establish and maintain a client database for further direct marketing.
• Support other academic, student services, and marketing activities;
• Manage and report all the campaigns weekly/monthly to line manager.

• Design leaflet, brochure, poster, standee, banner ...
• Design content for Facebook and website (images, popup, landing page, banner ads, email marketing ...)
• Contact suppliers for quotes, estimate and print approved design products.
• Support activities, internal events and admission events including: Photography, filming, set-up, organization, program coordination ...
• Support editing, creating effects, video clips.
• Other jobs under the guidance of superiors.
Note: An eligible application is applying both CV & Portfolio

I. Job Description:
• Be in charge of all activities in publishing the CISS Journey including:
o Planning, idea-making and arranging editorial content
o Translate and edit content
o Ensure newspaper is release and distribution on time.
• Be in charge of all content activities of PR & Marketing department.
o Plan and provide content orientation for all publications, events and media channel including: Facebook fan page, brochure, leaflet, film, video clips, manuals, invitations
o Ensure the completeness as well as timing for all contents.
o Translate English document if necessary.
• Be accountable for Event activities :
• Organize schedule all photos / videos for all events.
• Support and prepare all admin work
This Job Description is not limited to the duties / responsibilities described above and will be subject to changes to incorporate any duties / responsibilities to reflect the job scope / business requirements.

I. Job Description:
• In charge of recruitment activities for both local staffs and expats:
- Manage the end-to-end recruitment process for all levels of the CISS.
- Liaise with hiring manager needs and expectations; consult job requirements and policy for hiring manager.
- Conduct candidate search based on hiring manager’s requirements includes using relevant websites, Linkedin and/or advertising, headhunting.
- Maintain tracking of candidates/vacancies.
- Manage supplier terms ensuring best rates are negotiated.
- Take up references; verbal and written.
- Build up, regularly review and recommend changes to recruitment processes & procedures.
- Revise job descriptions to provide relevant information to candidates.
- Be responsible for management and maintenance of internal recruitment database (records of candidates and outcomes throughout the process).
- Create strategic talent pipelines for future on-boarding.
- Induction for new comer, including initial training and company tour.
- Follow up new comers after recruitment to make sure they adapt fluently to the new team and environment.
- Promote and be responsible for company image on recruitment channels including: company websites, job posting sites and other social channels.
• In charge of Training & Development activities:
- Monitor Development activities to ensure adding values to Company’s business
- Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed.
- Mapping out training plans and schedules, designing and developing training programs (outsourced or in-house) for corporate.
- Choosing appropriate training methods per case (virtual, simulated, mentoring, on the job training, professional development classes, etc).
- Propose available training opportunities to employees and providing necessary information about training sessions.
- Assess training effectiveness and determine the impact of training on employee skills and KPIs.
- Collect feedback from trainers and trainees after each training session.
- Maintain updated curriculum database and training records.
• Perform other tasks as required by HR Director.
This Job Description is not limited to the duties / responsibilities described above and will be subject to changes to incorporate any duties / responsibilities to reflect the job scope / business requirements.

I. Job Description:
- Manages, stores and updates the expat staffing profile of the system including current and retired staff.
- To ensure the accurate and timely implementation of professional activities related to:
1. Letter of Employment, Labor contract, Letter of invitation to renew contract for foreign Staff.
2. Procedures for issuance / re-issuance of Work Permit, Temporary Resident Card, Visa ... for foreign Staff.
3. Salary and benefits policies for foreign staff.
4. Reports on foreign staff in accordance with regulations.
5. Other regimes for foreign workers.
- Resolving, supporting the handling of questions of foreign employees related to HR.
- Monitor and update the regulations and documents related to the use of foreign labor by the authorities at all levels in Vietnam.
- Interpreting work, supporting the school principals.
- Other tasks related to Human Resources as assigned by HR Director.

Position Objective
Admissions Manager manages the Admissions for the Canadian International Schools System (CISS), manages the Admissions processes in line with the Admissions Plan and Policies, strategizes new procedures and processes that better serve growth for CISS, and oversees training and up-skilling of Admissions Team in sales and quality customer service.
Responsibilities
Admissions Manager reports directly to the Deputy General Director of Business/Admissions & Marketing, and perform a full range of duties, including but not limited to:
Admissions
1. Manage the Admissions Department to ensure policies and processes are followed in line with the schools Admissions Plan (including tuition incentives, accelerated enrolment, etc.)
2. Develop systems and processes to support admissions growth for CISS.
3. Further develop all admissions staff to ensure continuity in regards to sales for CISS.
4. Provide information interviews, meetings and emails to foreign and Vietnamese prospective parents and companies to promote enrolment.
5. Liaise with companies and relocation agents fostering relationships to promote growth for CISS.
6. Manage distribution of workload to the Admissions Team.
7. Maintain and providing a regular reporting system for management in regards to enrolment.
8. Manage the procedures for correct Student Management Systems and storage and digitalizing of student files.
9. Work closely with Principals, School Operations Managers, Academic Advisory Officers, School Counsellors, and other related Departments in caring for admission records, withdrawals, transcripts and other related tasks.
Community Liaison
1. Maintain effective working relationships within the internal (parent and teacher community) and with external (local and overseas) associates.
2. Attend networking events; in particular, the chambers of commerce such as AmCham, EuroCham, BBGV, and CanCham, and other Chambers.
3. Liaise with important community groups i.e. Consulate Generals, Corporate Clients, Cultural Representative Group, PTO etc.
4. Advise the Deputy General Director of Business/Admissions & Marketing and or/and Principals regarding observations about academics within CISS, through statistical reporting, local and job knowledge.
5. Address any other matters related to the position which may be requested by the Deputy General Director of Business/Admissions & Marketing or/and the Principals from time to time.
PR & Marketing Support
1. Assist with the development of appropriate materials and school publications for PR & Marketing purposes.
2. Other Admissions, PR & Marketing activities as required/requested by the BOD.

• Design leaflet, brochure, poster, standee, banner ...
• Design content for Facebook and website (images, popup, landing page, banner ads, email marketing ...)
• Contact suppliers for quotes, estimate and print approved design products.
• Support activities, internal events and admission events including: Photography, filming, set-up, organization, program coordination ...
• Support editing, creating effects, video clips.
• Other jobs under the guidance of superiors.

• Incharge of all activities of HR department.
• Develops organization strategies by identifying and researching human resources issues; contributing information, analysis, and recommendations to organization strategic thinking and direction; establishing human resources objectives in line with organizational objectives
• Implements human resources strategies by establishing department accountabilities, including talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, HR compliance, and labor relations for both local staff and expats.
• Manages human resources operations by recruiting, selecting, orienting, training, coaching, counseling, and disciplining staff; planning, monitoring, appraising, and reviewing staff job contributions; maintaining compensation; determining production, productivity and quality; designing systems; accumulating resources; resolving problems; implementing change.
• Develops human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Accomplishes special project results by identifying and clarifying issues and priorities; communicating and coordinating requirements; expediting fulfillment; evaluating milestone accomplishments; evaluating optional courses of action; changing assumptions and direction.
• Supports BODs by providing human resources advice, counsel, and decisions; analyzing information and applications.
• Complies with labor law and local legal requirements by studying existing and new legislation; anticipating legislation; enforcing adherence to requirements; advising BODs on needed actions.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Perform other tasks as required by the BODs.

• Be responsible for business development and ensure sales target.
• Create and implement short and long term marketing strategies in cooperation with Marketing team.
• In charge of all sales and marketing activities/events to ensure enrollment.
• Consult CEO about Sales’ organizational structure and operation.
• Do market and competitor researches to define suitable and timely sales policy & strategy.
• Setup and implement training programs for team members.
• Understand and be able to build strong customer advocacy and repeat client loyalty and retention
• Develop and maintain mutually beneficial relationships with education organizations, vendors, partners and other schools in the system that positively impact on strategic and tactical business development.
• Other tasks as designated by CEO