Địa chỉ: 606A, M3-M4 Block, 91 Nguyen Chi Thanh street, Dong Da district, Hanoi
Quy mô: Đang cập nhật
Mô tả công ty
Travel Sense Asia (TSA) is a professional company which is specialized in offering attractive holiday packages to those who want to explore Vietnam, Cambodia and Laos, Myanmar and Thailand. We strive for customer satisfaction by adding personal touch to every holiday package we design. We know that the right blend of reliability, creativity and flexible attitude is the mantra to proffer quality services to all our customers. We provide unmatched attention to each customer’s needs so that we can give you the best. Our Mission statement 1.To bring the most convenience, the most satisfaction with the best price for travellers. 2. To create and remain the best working environment for staffs who have passion, enthusiasm and ambition in developing themselves. 3. To be responsible for sustainable tourism development . Your Experience Working with Travel Sense Asia is distinct from many other companies in the industry. Travel Sense Asia offer a smaller atmosphere and pride ourselves in our honesty and commitment to your travel. Our Expertise Recognized as a “Vietnam Destination Expert” & “Certificate of Excellence” on worldwide travel forum – TRIPADVISOR “ as well as voted in top 10 best tours in Hanoi since 2010. We are proud to offer you a full-range of travel services in Vietnam, Laos, and Cambodia with aim “Best Deals, Expert Advice”. Our Philosophy is “Customers are our unique boss. No customers are no jobs, no company, no director, no staffs.” The team know clearly that customers play very important role in our development, they bring us jobs, opportunities and they can dismiss any one in company from director to staffs by simply way buying product from other companies. We always put our customers to the center position of our purposes in any daily work.
Số lượng tuyển dụng: 03 nhân sự Bộ phận: Nội địa & Quốc tế Công ty lữ hành Địa chỉ: 91 Nguyen Chi Thanh, Hanoi, Viet Nam MÔ TẢ CÔNG VIỆC - Phối hợp với bộ phận kinh doanh điều hành, đặt các dịch vụ du lịch theo chương trình. - Điều phối các hoạt động của tour. - Cập nhật, tổng hợp giá các dịch vụ trong cả nước. - Thường xuyên cập nhật lịch tour ghép khách lẻ khởi hành gửi qua bộ phận quản trị Web của công ty để up lên website. - Hỗ trợ khách hàng trong quá trình đi tour.
o Advising clients who chat on company’s website o Communicating with clients before – during – after their trips o Cooperating with other departments to make changes upon clients’ request during the tour o Ensuring the highest level of customer’s satisfaction o Co-operating with other departments to follow up and to ensure the quality of service o Planning effective campaigns to take care of former clients o Ensuring the highest ratio of return/reference clients o Collecting Trip Advisor reviews as target
Number candidates: 05 - Contacting/ seeking for the Travel Agent - Make proposal / quotation for clients enquiry. - Advise the best travel solutions for clients. - Take care clients before, during and after their trip. - Strongly understand companys products and culture to suggest unique itinerary for clients. - Strive to achieve the highest ratio of conversions vs enquiries. - Suggest idea to improve customer service for company.