Ngành nghề:Dịch vụVật tư-Thiết bịDệt may - Da giày
Mô tả công việc
•To handle and follow up customers order. To response and ensure the customer enquiries and requests are addressed in a timely manner •To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met •To handle customer complaints according to the Company procedures and service standard. •To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information •To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team •To assist and back up other team members and provide supports and report to Supervisor
Yêu cầu công việc
•Bachelor’s degree. •0-2 years related experience. Lead experience preferred. •Strong written, verbal skills in English (Japanese/ Chinese/ Korean is an advantage) •Understanding of applicable computer systems, such as Microsoft Office, Lotus Notes, and function specific software. •Excellent customer service skills. •Strong presentation experience and skills.