After Sales Service Supervisor

Annam Group is looking for After Sales Service Manager for Nespresso_Coffee machines with Jobs Description as below:
- Display a positive demeanor and respect to all internal and external customers
- Provide technical assistance, emergency services when required, to promote the use of products
- Follow up all the sales/rental machines contracts with Preventive maintenance
- Act as a technical consultant to the Sales and Marketing Team on quality/technical issues
- Consistently monitor and maintain call center metrics
- Interact with the factory and the maintenance service company about quality issues and provide technical feedback
- Agrees and maintains Nespresso standards of service
- Appoints and maintains appropriate service partner organizations in all Annam branches
- Other tasks are given by line manager

- Bonus by individual ability and company ’ s performance - Social insurance, health insurance, unemployment insurance and other benefits - Dynamic and sociable working environment