Địa chỉ: Add 1: 123 Cong Hoa Street, W ard 12, Tan Binh District, Ho Chi Minh City - Add 2: 28 Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City
Mô tả công việc
Are you eager to sharpen your expertise every day? Do you want to be a part of the Great Team who create awesome billion-dollar Software Products for U.S clients? Do you love to work in the Best Software Outsourcing Company in Vietnam with Good Investment into People Development? If yes, we strongly believe that you will enjoy each single working day at KMS Technology. The vacancy is an ideal job for the beginners who wants to: - Be part of NOC team of the leading e-Commerce technology provider that helps fast-growing companies successfully sell goods and services online - Be responsible for monitoring large computer network and servers, troubleshooting and responding on system’s alerts - Improve the problem solving and communication skills while coordinating directly with client’s technicians frequently - Develop knowledge and skill set to grow in DevOps or SysAdmin Your key responsibilities: - Daily monitor alerts, performance and capacity of client’s systems (DataDog, Catchpoint, Pagerduty…) - Troubleshoot alerts and incidents, perform necessary actions to resolve the issue and escalate to proper department when required - Facilitate the communication among engineering team, third-party vendors, customer contacts, or other IT teams. - Monitor email/ticketing system (Salesforce) for customer’s escalation and escalate to appropriate departments - Support other departments with their daily work
Yêu cầu công việc
- Final year students, new graduate or maximum 1 year of experience in Network/ System Administration/ Technical Support - Major in Computer Engineering/ Telecommunications/ similar fields - Basic knowledge on Linux, shell scripting like Bash, PowerShell - Ability to diagnose server or network alerts, events or issues - Ability to work a flexible schedule - Good English written communication skills - Good adaptability and willingness to learn new technologies
Quyền lợi được hưởng
- Premium health care insurance for you and your loved ones - Various training on hot-trend technologies, best practices, and soft skills - Company trip in every summer, big annual year-end party every year, team building, etc.
Địa chỉ : Add 1: 123 Cong Hoa Street, W ard 12, Tan Binh District, Ho Chi Minh City - Add 2: 28 Truong Son Street, Ward 2, Tan Binh District, Ho Chi Minh City
Người liên hệ : Bộ phận nhân sự Kms Technology
Quy mô công ty : Trên 1000 nhân viên
KMS Technology was founded by a team of information technology veterans in the United States and Vietnam with a vision of building an agile, innovative and efficient organization that increases our client’s shareholder value. At KMS Technology: • We understand that every employee will have their very own dreams about what they want to achieve in their career. We work with each employee to develop a plan that helps them achieve their personal goals as well as those of the company. • We believe that company’s success is driven by the success of each of its team members. We work tirelessly to build a corporate playground where our people can thrive and excel every day. • We DO what we SAY. With our fast growth and excellent performance in the last few years, we have been recognized by a few awards, including the famous country-wide Sao Khue by the Vietnam government. On August, 2014, KMS has also been named to the Inc. 5000 list of fastest-growing companies in America. KMS provides services across the software development lifecycle through partnerships with clients ranging from start-ups to large technology companies. We offer two main service lines: Offshore Product Development and Independent Software Testing. Our infrastructure, methodology, team design, employee profile and client relationship models are designed to maximize the success of our clients in which we can help reduce time to market and increase quality. Most importantly, our culture is defined to encourage our highly experienced teams to deliver innovative solutions that don’t just meet our client’s needs, but also exceed their expectations.