[HCM] Service Senior Executive

* Repaired accessories & Management
* Understand warranty and repair procedure & process
* Follow up and ensure all old/ broken penal/ MCB would be well receive and repair by Repair Hub before sending back to Authorized Service Center (ASC).
* Plan & estimate for TV Panel/ Mainboard (MCB) & allocate to Repair Center accordingly
* Monthly & yearly estimate for repaired part and for SEIHAN (a monthly forecast meeting) such as quantity, cost, timeline, process status.
* Manage quality of repaired penal/ MCB with technology knowledge as well as communicate effectively with related Repair Hub.
* Repair Center Operation management
* Analyze from collected data for better forecast and estimation of panel/ MCB & repair part
* RMA Claim Management
Check Return Merchandize/ Material Authorize (RMA) claim from PIC of Consumer Service and submit to Regional Customer Service Solution (CSS) monthly basis

- 2 Months Salary (standard Achieved), Other Cash Benefit: VNĐ / Year: 11, 000, 000 and 13th Month Salary - Mobile Phone Fee: VNĐ / month: 300, 000 - Lunch Cost: VNĐ / Month: 880, 000, Commuting Allowance: VNĐ / month: 400, 000