MÔ TẢ CÔNG VIỆC
- Set up, install, configure and maintain computer hardware and software, internet cable, leased line and other related network devices, including servers and data.
- Check to ensure the internet connection for smooth data transferring
- Guide new employee about IT policy and security procedure
- Enforce practice of IT Policy and confidential security compliance through technical and organizational measures, manage security facilities such as camera and door access system.
- Take charge for setting up and managing user accounts, permission and passwords in accordance with company security practice.
- Make the periodical reports of IT assets (desktops, laptops, printers, audio visual equipment and UPS, camera) to related parties, propose and follow up with action plan for repair and replacement.
- Support users with incidents on hardware & software problems, coordinate and perform repair of minor problems with users’ and office devices within company.
- Perform regularly (monthly, quarterly) proactive maintenance and upgrades of desktops, laptops, printers, telephones and other devices, software licenses, propose improvements to network and IT infrastructure.
- Update and file IT policy, guidelines and technical manuals, ensure company employees’ acknowledgement of these standards, orient newcomers and guests on IT Policy for security commitment.
- Provide support, including procedural documentation and relevant reports.
- Troubleshoot system and network problems, diagnose and solve hardware or software faults.
- Establish and maintain close relationship among departments and other professionals.
- Inform actively the supervisor and management team on work results and daily operational issues.
- For this position, you will report to Head of IT Group.
YÊU CẦU
Kinh nghiệm
Không yêu cầu
- GOOD COMMAND OF ENGLISH COMMUNICATION, both in verbal and written (at least TOEIC 650).
- At least 1 working year in the role of IT support/ System Admin in service company/ agency environment.
- Proven experience in establishing, configuration and maintaining operating systems, applications and networks with MAC and Window.
- Solid management of Window Server, DNS, FTP, Exchange Server.
- Strong experience in setting and controlling directory, account users and security levels.
- Understanding of RAID levels and backup strategies.
- Creative skills of presenting and visualization, problem solving and solution researching.
- Customer service oriented, friendly and team player mindset, open-minded and outgoing personality.
- Strong planning and organizational skills with ability to work independently as well as willingly support colleagues.
- Good health with ability to lift computer equipment up to 40 pounds (20 kg).
- Ability to work with flexible schedules for ensuring high-quality service delivery.
- Relevant degree/ certificate in Information Technology experience.
**How to apply:
- Please send your application letter, CV and portfolio in English with desired salary
- Please be informed that only short-listed candidates will be contacted for interview and contact via phone is not encouraged.
**Remuneration package
- Attractive package of remuneration with team building activities and social events (company trip, year-end party, team building, charity trip, Gifts for Tet and mid-autumn occasions, Lucky money).
- Health care and personal accident insurance and annual health check-up.
- Attractive package of annual leave, sick and child-sick leave.
- International working environment with hot trends in technology.
- Refreshment area with football table and drinks.
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