Junior IT Support Technician

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A leading digital and social game publisher, Gameloft® has established itself as one of the top innovators in its field since 2000. Gameloft creates games for all digital platforms and with an audience of 113 million monthly users offers via Gameloft Advertising Solutions a unique level of visibility and involvement to advertisers.
Gameloft operates its own established franchises such as Asphalt®, Order & Chaos, Modern Combat and Dungeon Hunter and also partners with major rights holders including Universal, Illumination Entertainment, Disney®, Marvel®, Hasbro®, Fox Digital Entertainment, Mattel® and Ferrari®. Gameloft distributes its games in over 100 countries and employs 6,000 people worldwide.
Interested in having the opportunity to join Gameloft, a world leading game publisher and developer! Our studio in HCMC (Vietnam) is hiring IT Support Technician. As technology plays an increasingly important role across every aspect of society, you will play a critical role as an expert to offer support and advice to organizations and employees using computer hardware and software.
Working as a IT Support Technician, Gameloft Vietnam offers you an international working environment with good benefits, competitive remuneration and also chance to develop in the Game industry and your main responsibilities will be:
1. IT Service
- Receive and confirm reception of requests to users in a timely manner;
- Work independently or with team to cover main areas of IT and network support;
- Keep track of requests and communicate with users regarding their status and resolution;
- Maintain and upgrad PCs (hardware/software/connectivity) and other IT devices;
- Complete other technical tasks assigned by IT Supervisor/Manager;
2. IT Administration/Management
- Suggest the purchase of IT hardware/software for new users or for upgrade/replacement if needed;
- Communicate with users on IT policies and processes in order to effectively enforce them;

- Creative Workplace with International Teams of Talents - Exciting Challenges and Rewarding Recognitions - Continuous Learning and Career Growth