Modern Trade Operation Manager

General Job scope:
• Job holder will be responsible for managing the business operations in specific area of a region. This leader is accountable for achieving regional sales and profitability targets. Area Sales Manager provides direction and ongoing support to the local sales team while being responsible for the customer satisfaction and market share within the assigned area.
Main responsibilities:
Deliver targets (sell out) & KPI, market share for each account
• Accountable for delivering area revenue and volume targets by ensuring deployment of sales plan as aligned with Company Strategy
• Responsible for setting area priorities & to cascade business targets to sales force to deliver on coverage & high quality in store execution
• Identify business opportunities & manage Customer feedbacks
• Ensure the visibility of each store: merchandising percentage vs competitors, outstanding merchandising, effective POSM management and improve planogram
Ensure quality of the route to market
• Review and implement route to market by ensure optimal coverage and distribution of stores across sales supervisors and sales representatives
• Update all changes related to customers in the area (new store opening, closing etc.)
• Identify business opportunities & manage Customer feedback
Planning strategy and project management
• Plan and recommend inputs and insights on trade plan to trade marketing team to effectively deliver on agreed plans.
• Create area strategies and plans that link to regional plan to achieve set targets.
• Implement area plans to execute against strategies
• Lead area project related to the daily operation improvement
People Management and Development
• Sustain a winning team through strong recruitment, training, coaching and mentoring programs and retain talent.
• Actively deliver effective training to improve selling and merchandising capabilities for the sales force.
• Recognize strong performers in the team through reward and constructive feedback
• Ensure the Sales team acts with the highest degree of integrity, and 100% compliance to Corporate Compliance & Integrity Policies and Procedures to optimize integrity.
Feedback and Reporting
• Daily/weekly report
• Feedback about trade promotion/ market intelligence

- Sales Incentive Plan - Private Healthcare - 15 days annual leave