Duties and Responsibilities included but are not limited to: •Actively troubleshoot technical problems by taking full ownership until an issue is resolved. Communicate technical solutions to peers, managers, and across the organization as needed. •Assist in maintaining day-to-day optimal performance of systems, including disk storage utilization, network directory management and processor utilization. •Assist in maintaining records of hardware and software list. •Assist in maintaining user configurations, passwords and access privileges. •Regularly review backup and contingency procedures and test for reliability •Assist in maintaining inventories of all equipment and software and establish standard configuration and operating procedures. •Directly support customers off-site as needed. •Cross train with other members of the IT section/IT sub-contractors. •Develop proactive solutions and document instructions and procedures to reduce routine calls to the Help Desk. •Participate in special projects for improving the effectiveness and goodwill of the IT Section. •Provide input on current and future technology and outside support services •Work with IT Management to plan and implement IT strategy/ IT Policy •Maintain an effective local emergency and disaster recovery procedures.
Yêu cầu công việc
•To have an in-depth knowledge of Information Technology •Enthusiasm to be continually learning •Ability to work independently and in a team •Ability to problem solve efficiently •A sufficient level of English for verbal and written communication to customers and management •Capable of working well under pressure •Demonstrates confidentiality ADDITIONAL WORK REQUIREMENTS There may be the need for occasional overnight travel and additional hours worked on weekend and/or evenings as required
Quyền lợi được hưởng
- Competitive salary according to personal experience and ability - Insurance for employees - Dynamic and fast growing company
Địa chỉ : Tòa nhà A5, Lô số A5, khu E-Office, đường Sáng Tạo, KCX Tân Thuận, P. Tân Thuận Đông, Quận 7, TP.HCM
Người liên hệ : Bộ phận nhân sự Platinum Global
Quy mô công ty : Trên 1000 nhân viên
Platinum Global is a foreign owned company providing a unique service to an ever growing customer base. Platinum Global started as Truss-Rite International in 2007, now after 10 years in business we have over 750 fully trained estimators/ draftsmen / designers servicing companies throughout Australia, New Zealand, USA and Canada. For Platinum Global it's not just about your credentials on paper, it's about you as a person and your personality. Platinum Global is looking for a qualified Admin Assistant with the scope of work as below.