Operations Executive In Fashion Retail

- Monitor the sales figures against forecasts, analyze and interpret trends and capitalize on data to maximize sales.
- Drive retail performance in stores in the South area by implementing ALDO retail practices.
- Perform people management activities including hiring, training, motivating, appraising performance, enforcing discipline, and terminating in consultation with the Human Resources Department.
- Customer service focus
- Oversee the implementation of customer service standards in all stores in the South area, and ensure customer satisfaction and efficient handling of complaints.
- Conduct regular store visits to review operational standards and monitor quality of customer service.
- Manage and control all aspects of stock management of the brand, ensure adherence to procedures and guide the team towards achieving targeted stock levels and minimizing stock loss.
- Action the plans for new shop openings in line with operational policies and procedures.
- Ensure optimum staffing levels are maintained.
- Ensure that the training, development and motivation of staff in the stores is implemented as well as coach and mentor store managers to ensure that all staff are encouraged to maximize their capability and contribution.
- Supervise and maintain Visual – Merchandising standard in the stores to ensure full compliance.
- Maintain store standard and store maintenance.
- Excellent communication, leadership and organizational skills.
- Able to mentor and coach sales team, be a champion of change.

- Salary: Negotiate, depends on candidate’s experience and performance.
- Professional working environment.
- Insurance as Government regulations.
- Premium Healthcare insurance package
- Attend relevant training and teambuilding.
- Opportunity in career development and promotion.