People and Culture Officer (Human Resource Officer)

WORK CONTEXT / BACKGROUND:
World Vision is a Christian relief and development organization working to create lasting change in the lives of children, families and communities living in poverty. World Vision serves all people regardless of religion, race, ethnicity or gender. As a child-focused organization, WV’s work focuses on children, ensuring they are protected and their basic needs are met. WVV has a total income of around US$ 19,000,000 (FY18) with funding from 14 support countries in Europe, Asia, the Americas and Australia. Funding of WVV consists of sponsorship program funding (70%) and PNS/grants (30%). WVV employs about 440 staff, of which more than 99% are Vietnamese nationals.
In FY18, World Vision Vietnam is implementing 37 Area Programmes (APs) which operate in 5 zones: North (Hung Yen, Hoa Binh, Hai Phong and Dien Bien), Yen Bai – Tuyen Quang, Thanh Hoa, Centre (Quang Tri, Quang Nam – Danang) and South (Quang Ngai, Binh Thuan, Ho Chi Minh, DakNong). Usually, WVV’s APs focus within one administrative district of a province which populated by ethnic minority people with high rates of poverty. A uniqueness of WVV’s Development Program Approach (DPA) is that AP team members are based at district level where the AP is located, which enables them to work closely with government partners and communities on a daily basis. Beside the APs, WVV is also implementing different Private Non Sponsorship (PNS) and Grant Projects to meet the specific needs of vulnerable children in both AP and non-AP areas.
There are 7 members in P&CD team, including P&C Director and six P&C Officers. Each P&C Officer is are charge of all P&C functions in their assigned regions and provide overall expertise in specific functions for P&C department.
PURPOSE OF POSITION:
• To undertake all P&C functions in the assigned zone including Employment, Recruitment, Performance Management, Training and Development, Staff Engagement and P&C information management with minimum supervision and support from P&C director;
• To provide overall expertise in the functions of Compensation and Benefits, Performance Management, Employee Relations to ensure compliance with Partnership P&C standards and undertake continuous improvement in quality and effectiveness;
• To support the P&C Director in various aspect of day-to-day operations of PnC department, ensuring continuous improvement in quality and effectiveness of people management strategies;
KEY RESPONSIBILITIES:
1. Recruitment
- Facilitate the multi-year and annual workforce planning to understand current and future staffing needs in alignment with strategic directions and operating plans, then define appropriate recruitment, retention and downsizing strategies
- Facilitate the standard recruitment processes (including reviewing JDs/TOR, advertising vacancy, screening, shortlisting, interviewing, preparing written test, organizing fieldtrip, checking reference, and drafting job offer, preparing employment contracts) in an effective, timely, fair and transparent manner to select qualified candidate for the job
2. Employment
- Handle staff grievances & disciplinary action processes in consultation with the P&C Director and line manager following HR policy of WVV and WV principle on employee relation.
- Coordinate orientation process for new hires to equip them with knowledge & understanding on the WV’s organization & policy (using E-Orientation Manual)
- Facilitate separation process to ensure the compliance with WV’s Policies
- Monthly update all staff changes in the assigned zone to Social Insurance Partner (SI Hanoi) as well as Health Insurance Agency in an accurate and timely manner.
- Administer Insurance benefit/claims for staff in the assigned zone to be complied with Insurance package & regulations.
3. Performance Management
- Introduce, promote awareness for all the staff in the assigned zone about the performance management system to ensure performance management process (performance agreement, mid-year review and year-end review) of all the staff is conducted in a timely and professional manner.
- Provide ongoing coaching and support to manager and staff to identify specific learning/development needs so as staff’s development goals can be achievable.
- Review, consolidate and share staff’s learning/ development needs with L&D P&C Specialist in order to establish an aligned National Learning Events Calendar to support staff to achieve their goals in a most efficient and cost saving way.
4. Learning and Development
- Provide guidelines to managers to identify potential successor
- Facilitate the implementation of the potential successor management tools
- Provide input to succession plans and career development plans of the staff in the assigned zone, focusing on highly potential and committed staff.
5. Staff Care & Employment Engagement
- Facilitate staff engagement meeting and survey (Annual Our Voice Survey) to enhance the opened culture for the effectiveness of organization. and other appropriate events to ensure well-being of staff. Provide assistance in responding to staff engagement survey results
- Facilitate the implementation of staff care initiatives and policies in cooperation with P&C Specialist to ensure well-being of staff
- Ensure that the all the staffs enthusiasm and effort are recognize timely in appropriate events
- Make appropriate contribution to monthly P&C newsletter (update staff changes in the assigned zone, provide idea to P&C Specialist)
- Cooperate with zonal manager to ensure that all WVI ethos, core values are enhanced and implemented to all staff in the assigned zone.
6. P&C Information Management
- Maintain up-to-date personnel profiles for all staff under zone in charge
- Make sure all paper works are filed in its correct section and in a timely manner. Out of date and irrelevant document are sorted out and to be stored away properly so that they can be retrieved quickly
- Maintain & update employee data/changes on Our People in a timely & accurately manner to use for reporting & decision making
- Provide P&C monthly reports and updates in a timely & accurately manner
- Provide statistic of the assigned zone as required

- Cơ hội đào tạo