QC Staff - Customer Quality Engineer (700$ - 900$)

Our client is a well-known Japanese invested company with office in Hanoi. They are looking for a Quality Control Staff/ Supervisor with the following details:
What will you do:
* Work closely with customer to fully understand their business from a quality perspective.
* Internalize customer feedback regarding quality and reliability performance against customer requirements.
* Escalate potential issues to the management to avoid customer crisis and ensure quality.
* Complete customer complaint analysis and facilitate the efforts to identify the root cause and implement corrective or preventive actions.
* Review FA and co-develop 8D reports to well mange customer-facing communications.
* Help identify opportunities to improve processes between Customer and company such as Product Qualification, Spec & Document review, and Auditing etc.
* Improve efficiency via KPI metrics optimization and monitoring product quality performance.
* Improve quality management system continuously based on PDCA cycle.
* Report to Japanese General Director

- Tet bonus (at least 1 month) - Attractive salary - Professional working environment