MÔ TẢ CÔNG VIỆC
KEY RESPONSIBILITIES:
The position is responsible for adapting, promoting and supporting integrated, intelligent solutions for customers in the Hotels and Healthcare segments to implement Schneider Electric strategy in the Central EAJ cluster (Thailand, Laos, Vietnam, Myanmar and Cambodia).
The job holder must possess the ability to build cross-business solutions while understanding the customer context, including all participants, processes and requirements, as well as the technical complexity arising from the integration of numerous inter-connected components and sub-systems.
Role objectives are to:
• Deliver profitable solutions for Hotels and Healthcare Segments in Central EAJ cluster
• Help sales team be successful on business opportunities in the Hotels and Healthcare segments
• Bring differentiation and innovation to our customers, addressing business needs, customer process constraints, and technical challenges
• Adapt reference architectures by customer need and connect solutions sales, execution and delivery
• Influence Business Units roadmaps for target segments
Responsible for:
● Improving Cross Domain Solution business performance with differentiating solutions
● Lead the Hotel and Healthcare Segment community to share and collect customer successes
Accountable for:
● Hotel and Healthcare Segments business performance in Central EAJ Cluster
● Definition and Launch of Segment Solution Offers
● Definition and Launch the EcoStruxure for the Hotels and Healthcare Segments
Consulted
● Support pre-sales and tendering activity for critical MUST WIN projects
● Support Consultants (M&E, lighting, IT etc ) and Prescription team to define solution proposal.
● Support Solution Marketing to create the Segment Solution Roadmap / influence BU Roadmaps
MAIN RESPONSIBILITIES:
• Technical support solution oriented for internal and external actors
• Solution design (must have experience in Auto CAD)
• Pre-sales support (specification analysis, participate to build a tender, argue the tender…),
• Based on BFO Support request he/She is to analyse the significant business opportunities (>300 K€) and evaluate the technical Go – NoGo (GAP analysis, S2 form)
• Strategic action (conference, demo, exhibition action, competition analysis, market studies…)
• Project commissioning support for execution teams (at the office and on site)
• Provide Training / education and animate hotel solution technical community in Central EAJ cluster
• Learning, keep informed of market and technology evolution
• Support for services teams (existing project audit)
• Support to marketing teams (help during product launch)
• Support and evaluate EcoXperts on their technical ability
YÊU CẦU
Kinh nghiệm
Không yêu cầu
Education: Degree in Engineering (preferably Electrical or Mechanical) or Computer Science/IT
Working Experience:
• At least 5-10 years relevant experience as Customer Technical Process Consultant, or Systems Application Expert, or equivalent
• Working knowledge and understanding of the customer needs in the Hotel and Healthcare segments
• With strong experience in BMS and/or Power Solutions with good understanding of lighting control systems, Guest Room Management Systems, power metering and Information technology
• Significant system and application experience
• Capability to create the BU solutions & program the necessary application
• Has high level communication skills and can connect our business oriented sales with the technical oriented execution
• Solution-oriented
Business Understanding:
• Segment knowledge in Hotels and/or Healthcare with deep understanding of customer business, process, technical solutions and market trends
• Commercial and financial acumen
Others (e.g. language skills, technical skills):
• Fluent in spoken and written English.
• Ability to navigate complex matrix organizations in multicultural environment
• Strong initiative, self-starter and highly organized
• Strong communication, influencing skills and intercultural skills
• Good analytical and technical skills
• Autonomous, entrepreneurial & team spirit
• Tenacity, resilience, emotional intelligence
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