Store Supervisor

* Position Summary:
- Store Supervisor manages one or more departments in a supermarket AGM to reach target of Turnover, department operations and ensure the best customer service as AGM values.
* Customer Service
- Implement and enforce the AGM policy in the interests of customers
Introduce products to customers and actual promotion mechanism of the on-going campaign
- Control the presentation, the cleanliness and the storage for a perfect fit of the department from the opening to closing
- Offer the best choice with good orders and reception at the good time in respecting the schedule approved to minimize out of stocks case.
* Economic performance
- Monitor orders according to forecast and stock of goods and decrease the number of outs of stock to the maximum
- Implement and enforce procedures of products reception, storage, ordering and shelving in respecting of the good procedures
- Help to create attractive promotion display in seeking performance => to show initiative in this area
* Staff management
- Provide for the team organization (schedule, number of staff, tasks …) in relation to events and seasonality by a good approach: study the offer, setting quantities, delivery dates, planning locations of centers of attraction, size of facings …
- Supervise the work of the team on the following tasks: cleanliness, service standard, shelving, facing, etc
- Expand the versatility and knowledges of employees
- To assist the Store Manager in managing whole service activities of store. Other jobs assigned by Line Manager and will be discussed during interview.