Technical Operation Support Engineer

***Job Requirements:
Technical Operation Support Level 3 Engineer:
· Very good in English communication.
· Train, mentor and supervise other Engineers when being assigned
· Advanced Unix System Administration preferably Linux based.
· Advanced knowledge of TCP / IP networking.
· Knowledgeable of HTTP Protocols and REST API.
· Basic knowledge of database command.
· Knowledgeable monIToring systems such as Icinga (Nagios), Zabbix, and / or Sensu / graphITe. / Understanding of network monIToring tools: Zabbix , PRTG or an equivalent system
· Knowledgeable of webserver# echnology such#as Apache, NginX, and / or Tomcat.
· Knowledgeable load balancers such as F5 and / or HAProxy .
· Content Delivery Networks (CDN) and Caching servers such as Squid, Varnish, and / or Akamai.
· A Scripting / Programing Language such as Bash, Perl, Python, Ruby, and or Java.
· Advanced abilITy to troubleshoot and trace logs.
· Can work onsITe if required.
Technical Operation Support Level 2 Engineer:
· Very good in English communication.
· The Ideal candidate will be a self-starter, wITh excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
· QualITy focus, result & goal orientation in a group sITuation, and commITment to customer delight are a must.
· Knowledge on LAN, WAN, VPN and other network service connections requisITes.
· AbilITy to work on command line interface in a UNIX or Linux environment.
· Understanding of network monIToring tools: Zabbix , PRTG or an equivalent system.
· Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus
· Database: basic knowledge in Oracle, SQL.
· Working based on Shifts Transfer.
· On call possibilITy.
· Can work onsITe if required.
Technical Operation Support Level 1 Engineer:
· Good command of English skills (speaking, reading, listening and wrITing) is required.
· The Ideal candidate will be a self-starter, wITh excellent interpersonal, communication, documentation, problem solving and troubleshooting skills.
· QualITy focus, result & goal orientation in a group sITuation, and commITment to customer delight are a must.
· Having knowledge of Mobile application is a plus
· Understanding of Ticket Management tools: Zendesk, Freskdesk is a plus
· Working knowledge of Windows based operating System.
· Understand of office suITe for creation of reports.
· Working based on Shifts Transfer.
· On call possibilITy.
· Can work onsITe if required.
***Other Information:
Please send resume (DESCRIBE YOUR WORKING EXPERIENCE IN DETAILS) and cover letter explaining why you are a good match for this posITion. This is an opportunITy to join a dynamic team wITh lots of opportunITy for professional growth, be well compensated, opportunITies to travel to US and other locations, and make a big difference.