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AML Investigation Quality Assurance Manager

hsbc vietnam

Lượt xem: 414 | Ngày cập nhật: 13/08/2018 (3 năm trước)

Tỉnh thành tuyển dụng: Hồ Chí Minh

Hạn nộp hồ sơ: Đã hết hạn nộp hồ sơ

Mức lương: Thỏa thuận

Thông tin

- Chức vụ: Thực tập sinh

- Kinh nghiệm: Không yêu cầu

- Hình thức làm việc: Toàn thời gian cố định

- Yêu cầu bằng cấp: Không yêu cầu

- Yêu cầu giới tính: Không yêu cầu

- Số lượng cần tuyển: 0 ứng viên

- Ngành nghề: Ngân hàng - Chứng khoán - Đầu tư

Mô tả công việc

• Perform quality assurance review in accordance with AML policies and departmental procedures within established timeframes
• Produce reports containing quality assurance results and associated metrics using established procedures
• Maintain current knowledge of regulations applicable to the business, any business changes as well as pertinent internal regulatory policy and procedural changes
• Provide insight into quality gaps discovered as part of the quality assurance process and ensure these gaps are communicated to appropriate management and business owners.
• Analyze information gathered to develop recommendations for improvement and changes in current policies
• Producing MI, acting as a backup and supporting the deployment of the FCTM quality model effectively
• Publish MI related to Quality with detailing on overall Quality Score achieved and also individual site performance
• Escalate issues which could have a probable business impact
• Responsible to ensure a consistent approach is followed while deploying the quality strategy for FCTM
• Responsible for support to EIR projects and initiatives to enhance efficiency of investigation process
• Enable classroom and training support as identified
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
• Establish and maintain professional relationships with monitoring/investigations units, as applicable
• Effectively cascade any process related quality communication to all stakeholders.
• Maintain enhanced quality through structured coaching and feedback sessions on an on-going basis and improve operator performance
• Establish effective relationships across all FCTM and sites to drive a “Joined Up” approach. Ensure consistency in applying quality procedures so that a Customers/Region’s data is the product of a consistently deployed Quality strategy
• Publish Quality MI which helps understand the training needs thus enhance the overall Quality of the process
• Support Continuous Improvement Initiatives which are driven across FCTM teams
• Be able to work both independently and in team-oriented contexts.
• Provide feedback and recommendations to management to contribute to improved quality and efficiency of area activities
• Communicate effectively with the colleagues across the FCTM function to provide support and drive quality
• Facilitate process efficiencies and recommend process changes through engagement with the operations teams
• Maintain a strong network across all the sites to continuously drive best practices
• Identify and deliver the training needs through Quality campaigns and other forums
• Drive engagement with the operations teams through the extensive MI produced by the management information team through forums such as Quality hours
• Share best practice and learning points to the site and across all FCTM teams
• Facilitate operational motivators, share knowledge and bests practices across the FCTM function to drive enhanced quality results
• Act as a process expert and extend support to the operations team, in particular providing timely mentoring to the operators on issues identified
• Facilitate enhanced process efficiencies and ensure consistent quality service is provided
• Assist in developing MIS, Reports & Other productive tools for FCTM
• Ensuring processing and operations management confirm to Group’s Compliance policies and procedures
• Maintain all the process reports in accordance with the compliance and audit procedures

Yêu cầu công việc

• University degree (BA) or BS
• Two to Five year’s work experience
• Strong investigative and analytical skills.
• Strong communications, coaching and training skills,
• Fluent English & Vietnamese in both writing and speaking skills.
• Be able to analysis, interpret and disseminate complex data as required.
• Ability to understand and implement Group risk management policies
• Be able to manage multiple tasks by utilizing time management skills;
• Be able to work individual and as the team

Quyền lợi được hưởng

- teambuilding

Hình ảnh

So sánh lương Nộp hồ sơ
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