Card Product & MIS – Senior Officer/ Supervisor

Objective:
Product reports and reconciliations
Card Products & services development
Working Relationship:
Internal: Members of all departments in HO (Head Office)
External: Visa Card Organization
Duties and Responsibilities:
1. Porfolio and customer insight reports
- Analyze data and execute reports related to customer portfolio, activation, usage, delinquency...
- Assist Directors and related teams to execute specific reports
2. Product reports and reconciliations
- Prepare Product reports to support product development decision.
- Reconcile reports with service providers
- Support product team to analyze product performance with proven data
- Support product team for customer complaints related to product features
3. Card Products & services development
- Transform new ideas to marketable products
- Analyze and improve current product features and services
- Coordinate with IT and other departments to develop system
4. Other reports as requested

- Korea