1. General Tasks
• Under the guidance and supervision of the Cashier Supervisor and TSN Accountant Manager, and within the limits of the established Autogrill Vietnam policies, the responsibilities are issue guest check and receive payment for each guest check was issued.
2. Responsibilities
- Internal:
• Works in harmony with all Company employees applies Company rules and provides personalized service within the limits of the established job specifications.
- External:
• All Guests
• Materials:
- Micros machine and All Cashier Equipment’s
- More detailed duties and responsibilities are listed below in form of a checklist and are not meant to be complete.
• Inventory Guest Check, VAT invoices, Cash Float when handover.
• Enter items into Micros Machine right after received request from Guest
• Printed the bill for payment received
• Collect money from the guest, if guest pay by credit card, ensure guest’s signature on sales slip against the card.
• Receive and check payment for each guest check was issued.
• All outlet bills, which are charged to Account Receivable, are given to Finance Department to file for collecting the payment.
• When the shift closed, check all the bills and ensure that all supporting documents are properly attached, reconcile with the Micros report.
• Count the money and do settlement of all credit cards charged on EDC machine.
• Print out shift report to check money received
• Submit outlet bills, Management Meal/ FOC checks, VAT invoices to Cash & Sale/ AR Department
• Drop all money received in my shift into ELF safe box.
• Do daily stock count of the Guest checks, Officer’s Checks, VAT invoices, and Cash Float
• Refer customers to the right person to answer queries and deal with any problems
• Maintain a neat, tidy and orderly work area
• Attend training classes as per schedule
• Show the fullest cooperation within the team and other departments
• Refer customers to the right person to answer queries and deal with any problems
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