Client Services Executive (Media Sales Department)

FUNCTIONAL BUSINESS OBJECTIVES (FBOs):
Ensure consistent, profitable growth in sales revenues through positive planning, deployment and management of sales personnel.
Identifies objectives, strategies and action plans to improve short- and long-term sales and earnings.
REPORTS TO: Director of Media Sales
KEY RESPONSIBILITIES & CRITICAL DRIVERS:
60% Sales Development:
 Responsible for annual sales target by training and analyzing reports.
 Develop business plan and new potential clients plan to achieve the top-line sales target of the assigned OOH media product unit.
 Develop specific plans to ensure revenue growth in all company’s products.
 Coordinates proper company resources to ensure efficient and stable sales results
Key Performance Indicator (KPI):
 Achieve 90% of the revenue & profit target
40% Client service and upholding client relationships:
 Build strategic partnerships with new and existing clients by providing value-adding services.
 Entertains clients when necessary.
 Invite clients to Company’s events and function and take care of them to maintain strong relationship.
 Handle efficiently and effectively clients’ inquiries to ensure clients are happy with our services.
 Instantly update clients’ on company activities to seek business opportunities.
Key Performance Indicator (KPI):
 No more than 5 complaints/ mistakes per year.
 Build relationship with at least 60 clients per year

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