- Chức vụ: Thực tập sinh
- Kinh nghiệm: Không yêu cầu
- Hình thức làm việc: Toàn thời gian cố định
- Yêu cầu bằng cấp: Không yêu cầu
- Yêu cầu giới tính: Không yêu cầu
- Số lượng cần tuyển: 0 ứng viên
- Ngành nghề: IT Phần cứng - mạng
Mô tả công việcMain Responsibilities
• Technical Support:
Take responsible of service in front of Customer about quality of service upon the well understanding solutions/ service, the clients business requirements, technical requirements
Direct support / manage team or coordinate with other team to support customer
Direct support critical situations
Manage and Troubleshoot IT infrastructure (Servers, Storage, Backup, Network, PCs…)
Do the documentation (Report, Parameter Sheet, Manual, etc...) and report to customer
• IT service project management:
Set up objectives and manage the project team to deliver service to Customer
Manage operation and maintenance quality related project
• Other related tasks as request from Managers, DC Director / Deputy DC Director.
Under control of Managers/Directors.
Receive and communicate to other staff directly.
Communicate with Partners, Vendors and carriers.
Yêu cầu công việcKey Competencies:
At least 02 years’ experience in corporate systems environment with a wide variety of Information management systems, networks and technologies required.
At least 02 years manage a team.
• Knowledge and Skills
Good knowledge and experience of other related technologies (Hosting, Network, Backup/Replication, Management, etc…).
Experience in implementing and administrating Router, Switch, Active Directory, File Server, Backup…
Knowledge of related technology (Mail, Web, Database, etc…)
Candidate who has Technical Certifications (Microsoft, Cisco, …) is an advantage.
Documentation, Communication and Reporting Skills
Basic business knowledge, manner, and mind
Professionalism and Integrity
Persistence and Ingenuity
Sense of Responsibility
Good communication with customers, coworkers and partners.
Good English skill (listening, speaking is mandatory) to communicate well with co-workers, customer.
Strong motivation for getting customer satisfactions.
Quyền lợi được hưởng- Yearly bonuses, pay raise
- Private insurance
- Business trip
Việc làm tương tự
Hà Nội Hạn nộp: 30/09/2022
Hà Nội Hạn nộp: 01/10/2022
Hà Nội Hạn nộp: 30/10/2022
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