Digital Account Manager (Red2 Digital Agency)

RED2 digital agency is a brand under CMG. Its office address is at Phan Xich Long, Phu Nhuan District.
POSITION TITLE: Digital Account Manager
FUNCTIONAL OBJECTIVE: You should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance. You should be able to drive business growth through maintaining long-term client relationships.
REPORTS TO: Account Director
KEY RESPONSIBILITIES
 Act as the point of contact for clients for digital management matters
 Set digital strategies for your assigned customers, considering their specific requirements
 Suggest, design and implement digital projects to increase customer ROI
 Address client queries effectively and in a timely manner
 Present social media strategies to clients
 Analyze digital campaigns success
 Stay up-to-date with digital technology trends
 Develop a trusted advisor relationship with key customer stakeholders and executive sponsors
 Identify and grow opportunities within territory and collaborate with sales teams to ensure growth attainment
 Good at evaluating creative work; able to give and receive feedback to support its development
 Planning and oversight of Digital Campaigns, including Display, Video, Social etc
KEY PERFORMANCE INDICATORS (KPI):
 Ensuring the profitability and growth of client accounts
 Maintain excellent relationships with internal teams and external vendors

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