[Fresh Graduate] - Customer Service - 13Mil

• To handle and follow up customers order. To response and ensure the customer enquiries and requests are addressed in a timely manner
• To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers’ requirements are met
• To handle customer complaints according to the Company procedures and service standard.
• To communicate with sales team and key vendors regarding the latest development of the customers and to maintain updated customer profile information
• To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team
• To assist and back up other team members and provide supports and report to Supervisor

- 13th Salary + Language Allowance + Fuel Allowance + Bonus every month – Insurance - Pay Raise every year in December