Key Account Assistant Manager - Nomination

PURPOSE AND SCOPE
- Be responsible for developing, building and taking care of key customers.
- To establish good relationships with sub-contracting companies
- Understand and apply logistics knowledge to solve customer problems, ensure efficiency and customer satisfaction.
RESPONSIBILITY
- To have good and smooth correspondences to all kinds of business inquiries from MLC group companies including but not limited to:
 Inquiries for Ocean/Air freights
 Inquiries for Import/Export customs prices
 Inquiries for Warehousing, Trucking and other Logistics services
 Inquiries for Machinery installation services
 Inquiries for VN Customs regulations, Circulars, Decrees, etc.
- To have good relationships with MLC’s nomination customers to receive any updates (opportunities for new businesses or threats from outside competitors, etc.) and report it to BOD
- To establish good relationships with sub-contracting companies such as shipping lines, airlines, trucking companies, with Mitsubishi Logistics Corporation (MLC) group companies, and with colleagues at MLC ITL
- To be a contract window person for MLC’s nominating customers and to ensure they are satisfied with our services
- Maintain internal and external relationships as a professional that meet company core values.
- Proactively establish and maintain effective team working relationships with all supporting departments
- To visit customer’s factory site or pickup/delivery place whenever needed to ensure our services are provided smoothly
- Managing budgets and costs effectively in respect of the planning process.
- To cooperate with middle office teams (CS, OPS, WH) to ensure bookings/docs/debit notes are sent on time.

- Lương tháng 13, tháng 14, 15 dựa trên kết quả IPA; Cơm trưa, Điện thoại, ... - Thẻ Chăm sóc sức khỏe cá nhân Bảo Việt, Khám sức khỏe, các hoạt động tập thể & cộng đồng đa dạng - Du lịch hàng năm, team building, party, coffee, tea, ...