MÔ TẢ CÔNG VIỆC
Under the direction of the Merchandise Manager:
MERCHANDISE SALES DUTIES:
• Provide excellent customer service to all of the dealership’s customers.
• Greet customers immediately, in a courteous and friendly manner.
• Possess the ability to work with several customers at one time while maintaining individual customer satisfaction.
• Point out any sales, specials, or new merchandise to customers.
• Assist customers with their selection of merchandise and offer additional product that compliments the purchase.
• Accept cash & credit card payments for merchandise purchases. Keep cash register accurate.
• Notify customers when special orders or back-ordered items are received.
• Provide prompt and accurate service at cash register.
• Assist Merchandise Manager with attaining retail sales plans in General Merchandise.
• Receive and process merchandise from distributors, check merchandise received against purchase invoice, log merchandise into inventory, and prepare product for showroom floor.
• Conduct or participate in periodic physical inventory of all merchandise (counts, reports etc.)
• Assist with set-up, organization, and staging of special events such as Open houses, of HOG activities, fashion shows, etc.
• Create well-organized presentations, which appeal to our customers.
• Ensure merchandise displays are stocked, clean, dust free, and appealing to customers.
• Continuously maintain showroom product availability by stocking shelves and displays.
• Maintain update customer mailing lists.
• Attend training sessions to keep current with merchandising & inventory control issues
CASHIER DUTIES:
• Manage the companys cash fund (cash receipts from sales and petty cash for the office)
• Receive customer’s payment by cash, check credit cards, vouchers.
• Make the payment for employees or vendors as signed payment voucher
• Deposit or withdraw money from bank in accordance with company regulations
• Greet internal and external customers immediately, in a courteous and friendly manner. Give response for customer related to our policy if any
• Checking customer information to apply discount as our discount policy
• Ensure all charges are correct and checks addition on all service orders and receipts before accepting cash
• Create customer code on NAV system
• Make Sales order and sales shipment on NAV system
• Make Cash/ credit card voucher on NAV system
• Prepare and submit daily sales report on time
• Prepare and submit monthly sales report, used bike report, voucher and allowance report,… on time
• Transfer the red invoice request from customer to accountant and send red invoice to customer
• Ensure all related accounting documents checked, filed and maintained in compliance with requirements
• Support other departments if required
• Other duties upon the request of General accountant and chief accountant
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