Operation Manager - Elite Fitness Đà Nẵng

- Able to guide, to monitor and motivate
- Customer Service Team
- Housekeeping Team
- Security team
- Working with them as a đội – executing all specific tasks
- Be able to teach and show all of the above teams to handle multiple tasks, whether công nghệ thông tin be data inputting, phone operating, make appointments, payment transactions, solve guest & members concerns, have excellent organizational, interpersonal, motivational and communication, skills.
- Be a self starter, be professional, honest, have excellent integrity and work ethic, be responsible for following all company polices and procedures, be able to work flexible hours, be a đội building, self starter – take direction from Operation Director.
- Will be the direct/indirect supervisor of the following departments:
- Customer Service & Reception
- Technical Knowledge – Fitness, GX, Yoga, etc
- House Keeping Department: Maintenance and Cleaning of entire Center and Equipment& Maintenance.
- Juice Bar, Pro Shop
- Security Department
- Membership Consultant
- Assistant Manager/Supervisor
- Coordinate, Promote & Create Join Membership and Promotion with Elite Spa and Spa Manager.
- Work with above listed departments to carry out staff training and development.
- Conduct employee evaluations with the Assistant Manager on the above listed departments.
- Conduct discipline interviews for all problems that arise with the above listed departments and
- Take any disciplinary action necessary.
- Interview, hire and train new Instructors, Attendants Membership Consultant and other when necessary.
- Interview, hire and train other staff when necessary.
- Work with the staff to establish new programs and to evaluate current programs with respect to profitability and meeting members needs.
- Communicate regularly with the Membership Consultant as to progress of membership bán hàng and potential leads.
- Develop good communication among employees and members.
- Work diligently to keep up club morale.
- Actively sell memberships. Bring more bodies in.
- Organize and attend weekly staff/management meetings.
- To actively look at where the center can improve revenues and cut expenses without taking away services from members. Take nothing for granted thử nghiệm everything.
Keep abreast of industry xu hướng through readings, communication with other clubs and by attending industry, seminars and meetings.
- Perform other duties as assigned by the Operations Director, Clubs Director
- Working at Elite Vĩnh Trung, Đà Nẵng
* Benefits:
- Social Insurance, Health Insurance 24/24.
- Meal allowance.
- team Building, holiday, annual leave.
- Get the incentive policies for employees for the services of BIM Group, such as: Z Pizza restaurant, Spa center, Halong Plaza khách sạn, …