Operation Officer For Incentive, Exclusive In The South Vietnam

Reservation Officer

Check TMS/ERP + Outlook

- Checking the new booking which have been confirmed or revised files on TMS/ERP and emails

- Send booking to relevant suppliers & follow up to revise/ re - confirm when booking is final

- Send confirmation to Sales Team

- Pre - checking services to make sure all services are reserved before clients arrival

+ Make the payable report: Incentive & Exclusive Files & Special Services

+ Updating News About Supplier to Team & Related Department (contracting/ product/ accounting...)

Incentive & Exclusive Operator

+ Check TMS/ERP + Outlook

- Checking the new files which have been confirmed or revised files on TMS/ERP and emails (Guide, Program)

- Checking carefully the new CFM programs, in case of any unreasonable problems you must feedback to sales.

- Transferring the information of new files into Excel table to book guide.

+ Make the operating program: Incentive & Exclusive Files

+ Preparing files for tour guides, including gifts, train tickets, going - to - village registration forms...

+ Delivering/ Briefing files over to tour guides

+ Tour Operator:

- Updating the missing information for other departments, other offices in comparison with the final program (dieters, vegetarians, honeymooners...)

- Following and updating the change of tour and inform to supplier about changing

- Solving on spot all problems occurring during the tour.