Mô tả công việc
Navigos Searchs Client is one of the leading online education company in South East Asia. Theyre looking for potential candidate who can manage outsourcing vendors (Sales, Marketing
, Customer service...).
•Maintaining communication with outsourcing vendors, working with account managers
•Ensuring accurate and timely communications among managers
•Managing internal and external teams
•Developing action plans for individual programs
•Coordinating among internal teams to ensure accurate metrics within each project.
•Develop and lead internal supplier management best practices and processes including the optimization of the end to end life-cycle of engagement management
•Vendor Performance Management: monitor productivity and quality performance against contractual obligations to ensure overall effectiveness of vendor provided services
•Monitoring & Reporting: enable continuous monitoring of vendor performance against contractual service level agreements through creation of vendor performance dashboards, scorecards and/or reports
•Forecasting & Demand: support Divisions/Corporate functions as necessary to ensure there is appropriate demand management, management of vendor budgets, and monitor progress from a vendor and a business case perspective