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 puma

Puma

địa chỉĐịa chỉ: 26-28 Floor, Lim Tower, 9-11 Ton Duc Thang, Ben Nghe Ward, District 1, HCMC

quy mô công tyQuy mô công ty: Từ 500 - 999 nhân viên

websiteWebsite: Chưa cập nhật

Mô tả công ty

PUMA is engaged in the development and marketing of a broad range of sport and lifestyle articles including Footwear, Apparel and Accessories. PUMA has the long-term mission of becoming the most desirable and sustainable Sportlifestyle company. We will achieve our goals by continuing to do what we have always done harnessing our resources and experiences to provide our consumers with innovative products that successfully fuse the creative influences form the world of sport, lifestyle and fashion.

Tin tuyển dụng của Puma

Assistant Manager Costing Footwear

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềVật tư - Thiết bị, Dệt may - Da giày
địa điểmHồ Chí Minh
- Negotiate with material supplier not on list
- Negotiate with upper and bottom treatment supplier to get the best price
- Evaluate price analysis for cross-quote feasibility to determine which supplier can best meet our target price
- Provides accurate, high quality and vital cost component information & analysis to leader in a timely manner which leads to improvements in cost efficiency and pre-costing efforts
- Ensures that complete and accurate cost confirmation records are fully maintained and systems linking
- Works with senior development manager, Herzo and Boston development team to provide option based on the team need.
- Follow the Global Costing Process and Guidelines and implement in a timely manner
- Ensure all Costing timelines are met.
Task 1: Work with factories to check material price and ensure they are clean all hidden / error and providing transparent costing sheets on a timely manner to help meeting running smoothly. (40%)
Task 2: Check factory’s pattern nesting files with sample shoes and provide factory the best nesting way to save cost(25%)
Task 3: Communicate closely with Development team and Factory to ensure all development changes are reflected in the factory revised costing sheets correctly before LFM, 360 meeting and during production period (20%)
Task 4: Maintain development & cost data on costing summary and ensure complete / accurate cost confirmation records are fully maintained and systems linking (10%)
Task 5: Europe and USA Duty material% follow up and checking, S-index checking and distribute to each HQ product team (5%)
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Supervisor Materials Apparel

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềSản xuất - Vận hành sản xuất, Vật tư - Thiết bị, Dệt may - Da giày
địa điểmHồ Chí Minh
*APPLY NOW HERE: https://puma.wd3.myworkdayjobs.com/Jobs_at_Puma/job/PGS-Vietnam-Office/Supervisor-Materials-Apparel_R4889
*Description:
-Source new suppliers per company’s requirements/ Material strategy. Assist group head of materials on key materials projects
-Work extensively on Material Toolbox project and help consolidate materials
-Recommended substitute/ better fabrics, wherever possible in order to have better product at better price.
-Market intelligence & Research on innovative materials/finishes
-Maintain library for new collections, seasonal hangers & for approved swatches
-Maintain and update all on new Material Repository system as part of Material Management team
-Maintain a supplier matrix based on different suppliers strengths, capabilities, capacities , Product Offerings etc
-Review prices with fabrics suppliers in line with seasonal targets.
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Senior Developer Footwear

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềSản xuất - Vận hành sản xuất, Dệt may - Da giày, Mỹ phẩm - Thời trang - Trang sức
địa điểmBình Dương, Hồ Chí Minh
*APPLY NOW HERE: https://about.puma.com/en/jobs/r4231_senior_developer_footwear?title=Senior%20Developer%20Footwear
*Description:
•Responsible for the research and development from the approved design through the confirmation stage
•Coordinate all phases of development utilizing the available resources of Design, Product Line Manager, Model Shop, Wear Testing
•Assist and contribute ideas for product design, construction, materials, compounds and components to enhance functionality
•Generate a technical development package for each project for initiating the development process
•Work with category team and PUMA to develop projects within established timelines
•Daily communication to PUMA for expediting development process
•Examine all prototypes to assure all specifications are correct and within product cost targets
•Prepare and update project status reports weekly
•Work with Tooling Engineer to Sign off on all blueprints prior to opening sample molds
•Coordinate the fit and wear testing at appropriate prototype stage with the wear test coordinator. Evaluate the feedback and implement revisions to PUMA from early prototypes to final confirmed extreme sizes wear testing
•Assist on production quality issues when necessary
•Complete Tech pack of Development project and handover to C&E team for production
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Supervisor Quality Apparel

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềVật tư - Thiết bị, Dệt may - Da giày
địa điểmHồ Chí Minh
*APPLY NOW HERE: https://about.puma.com/en/jobs/r4828_supervisor_quality_apparel?title=Supervisor%20Quality%20Apparel
*Description:
•Responsible for ensuring Puma products specifications, standards and protocols are adhere by Suppliers; help to support the Suppliers for improvement
•Responsible for the system procedures both Quality and Technical Audit
•Ensure the right quality testing and inspection standard are met expectation
•Conduct the Pre-Production Meeting, identify the foresee issue and risks operation prior to bulk production
•Carry out the In Line, Pre Final, Final Inspection for Arsenal and if no CFA in the Factory
•Conduct initial training of CFA and do the Certification in case the QA Manager of the Branch is not available
•Ensure to highlight the quality problems of the products, procedures , organization if any, work out with Suppliers, the preventive measures concrete action plan for the improvement
•Responsible for generating the inspection reports and share the reports to respective Suppliers and report directly to the QA Manager and cc copy the Branch Manager and Senior Manager Compliance
•Responsible for communicating the claims coming from the customer and follow up and back up from the Quality Manager/ Branch Manager
•Responsible for the improvement with a good relationship and communications with Suppliers , Production team, QA colleagues and immediate superior
Xem chi tiết

Assistant Costing Footwear

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềVật tư - Thiết bị, Dệt may - Da giày
địa điểmHồ Chí Minh
- Negotiate with material supplier not on list
- Negotiate with upper and bottom treatment supplier to get the best price
- Evaluate price analysis for cross-quote feasibility to determine which supplier can best meet our target price
- Provides accurate, high quality and vital cost component information & analysis to leader in a timely manner which leads to improvements in cost efficiency and pre-costing efforts
- Ensures that complete and accurate cost confirmation records are fully maintained and systems linking
- Works with senior development manager, Herzo and Boston development team to provide option based on the team need.
- Follow the Global Costing Process and Guidelines and implement in a timely manner
- Ensure all Costing timelines are met.
Task 1: Work with factories to check material price and ensure they are clean all hidden / error and providing transparent costing sheets on a timely manner to help meeting running smoothly. (40%)
Task 2: Check factory’s pattern nesting files with sample shoes and provide factory the best nesting way to save cost(25%)
Task 3: Communicate closely with Development team and Factory to ensure all development changes are reflected in the factory revised costing sheets correctly before LFM, 360 meeting and during production period (20%)
Task 4: Maintain development & cost data on costing summary and ensure complete / accurate cost confirmation records are fully maintained and systems linking (10%)
Task 5: Europe and USA Duty material% follow up and checking, S-index checking and distribute to each HQ product team (5%)
Xem chi tiết

Manager Production Apparel (Sport)

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềQuản lý điều hành, Sản xuất - Vận hành sản xuất, Dệt may - Da giày
địa điểmHồ Chí Minh
•Manage factories capacity planning, performance and production schedules
•Orders / Capacity / Production plan management with suppliers: Ensuring delivery performance target
•Support / coordinate with suppliers on process / flow improvement
•Communicate and liaise with Orders Management, Shipping, Development and QA for any production issues that impact to delivery
•Lead all ad hoc projects / programs as window contact from Vietnam
•Review and improve the quality of reports: following business routine as well as ad hoc projects / programs
•Coach and give direction for his/her sub-ordinates in performing their jobs
•Work towards continuous improvement across the production arm of the business
Xem chi tiết

Manager Production Apparel

Thực tập sinh
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmHồ Chí Minh
•Orders / Capacity / Production plan management with suppliers: Ensuring delivery performance target
•Support / coordinate with suppliers on process / flow improvement
•Communicate and liaise with Orders Mgmt, Shipping, Development and QA for any production issues that impact to delivery
•Lead all ad hoc projects / programs as window contact from Vietnam
•Review and improve the quality of reports: following business routine as well as ad hoc projects / programs
•Work towards continuous improvement across the production arm of the business
Xem chi tiết

Senior Developer Apparel

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmHồ Chí Minh
- Establish business relationship with all related suppliers
- Work with suppliers on sample development independently
- Build up a clear and transparent relationship with product creation team and suppliers
- Communicate/comment/interact with product creation team and suppliers on problems regarding sample development and future bulk production
- Detailed job follow up starting from sketching up to samples delivery
- Samples, artwork, materials, strike offs and lab dips follow up and approvals
- Ensure adherence to development calendar and timeline of each season, including but not limited to, sample delivery is on time and samples are developed as expected
- Understand and monitor production plans and capacity usage with factories
- Be involved in the solution of production issues
- Understand and monitor quality levels in factories
- Promote and keep a transparent cost monitoring system and maintain requested data storage
Xem chi tiết

Assistant Manager Development Footwear

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmBình Dương, Hồ Chí Minh
- Responsible for the research and development from the approved design through the confirmation stage
- Coordinate all phases of development utilizing the available resources of Design, Product Line Manager, Model Shop, Wear Testing
- Assist and contribute ideas for product design, construction, materials, compounds and components to enhance functionality
- Generate a technical development package for each project for initiating the development process
- Work with category team and PUMA to develop projects within established timelines
- Daily communication to PUMA for expediting development process
- Examine all prototypes to assure all specifications are correct and within product cost targets
- Prepare and update project status reports
- Work with Tooling Engineer to Sign off on all blueprints prior to opening sample molds
- Coordinate the fit and wear testing at appropriate prototype stage with the wear test coordinator. Evaluate the feedback and implement revisions to PUMA from early prototypes to final confirmed extreme sizes wear testing
- Assist on production quality issues when necessary
- Complete Tech pack of Development project and handover to C&E team for production
Xem chi tiết

Quality Assurance Supervisor Apparel

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmHồ Chí Minh
Responsible in ensuring Puma products specifications, standards and protocols are adhere by Suppliers; help to support the Suppliers for improvement
Task 1:Responsible for the system procedures both Quality and Technical Audit
Ensure the right quality testing and inspection standard are met
Task 2:Conduct the Pre-Production Meeting, identify the foresee issue and risks operation prior to bulk production
Carry out the In Line, Pre Final, Final Inspection for Arsenal and if no CFA in the Factory
Conduct initial training of CFA and do the Certification in case the QA Manager of the Branch is not available
Task 3:Ensure to highlight the quality problems of the products, procedures , organization if any, work out with Suppliers, the preventive
measures concrete action plan for the improvement
Task 4: Responsible for generating the inspection reports and share the reports to respective Suppliers and report directly to the QA Manager
and cc copy the Branch Manager and Senior Manager Compliance
Responsible for communicating the claims coming from the customer and follow up and back up from the Quality Manager/ Branch
Manager
Task 5:Responsible for the improvement with a good relationship and communications with Suppliers , Production team, QA colleagues and
immediate superior
Xem chi tiết

Manager Production Footwear

Thực tập sinh
Trên 30 triệu / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmBình Dương, Hồ Chí Minh
Production Line Management, Quality Assurance, On-Time delivery.Evaluate supplier’s quality process and capability. Support and lead onsite production team to manage suppliers ensuring Puma production meeting product requirements, quality standards and delivery schedule.
•Daily production monitoring and line evaluations including, quality assurance and process compliance evaluations.
•Review and decide to reject or release material lab test report.
•Checking production lines (from cutting to packaging) issues and correct immediately all problems happening on the lines. Prioritizing and problem solving operational issues.
•Random check raw materials / finished goods warehouse to ensure factory’s strictly follows Puma S.O.P.
•Random check if factory strictly follows Puma Code of Conduct.
•Review TOPO finished good inspection system / Q.A audits
•Review factory’s raw material delivery report with production planning head.
Weekly Quality Presentation Meeting with factory’s production / Q.C / Q.A head and all related local production leaders.
•Meeting with factory manager to review what happened in the factory during the week.
•Daily meeting with PUMA Quality Inspectors to ensure all information are correct, on time.
•Submit Red Flags / Major Issues to Branch Manager / Senior Manager.
•Submit Monthly Dashboard & KPIs Report to Branch Manager / Senior Manager.
•Work with PUMA Engineering Manager to conduct / review Production Trial Run. All Puma products set with correct S.O.P.
•Communicate with Customer Service / Planning Department to ensure that all information on time.
•Verify CPR versus DPSR prior to submission. Bi-Weekly submission to Branch Manager / Senior Manager and PIT.
•Ensure raw materials used according to the material specifications
•Actively involved in setting up / implementing F – cat Inspection system
Xem chi tiết

Developer Apparel

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềSản xuất - Vận hành sản xuất, Dệt may - Da giày
địa điểmHồ Chí Minh
Prototype development (BOM). Develop assigned styles/collections with Design, PLM and suppliers including pricing and prototyping. Responsible to prepare, maintain and follow up on all necessary documents (style specifications, size tables, fabrics and trim selection, fitting and sealing comments) through the development process.
Task 1: Product Development / Sampling
Independently developing assigned styles / collections in cooperation with Design / Product Line Management / Team Head Development / other Puma Group Sourcing (PGS) functions and Garment Suppliers. Ensure on time sample delivery, good sample quality / execution / fitting.
Task 2: Communication/Approvals
Drive proactive cross functional communication with internal and external teams to ensure a smooth product development process. Provide and collect product comments to help to achieve a higher product value. Follow up all requested changes to ensure on-time product finalization and approval (including artwork approvals) prior to bulk order placement (buy ready)
Task 3: Create and Update Tech Packs in System
Responsible to prepare, maintain and follow up all necessary documents (Style specifications, size tables, fabric and trim selection, fitting and sealing comments). Release Tech Packs to Garment Suppliers to start the product development process. Ensure on time data administration in Puma’s Product Range Management system and related IT systems.
Task 4: Pricing
Responsible for cost review and negotiations with Garment Suppliers to achieve best possible FOB (Free on Board) prices/margins according to target FOBs provided by the respective Puma SE Business Unit. Activate cost benchmarking activities especially for high volume styles to achieve FOB competitiveness.
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Supervisor Production Apparel - Temporary 8 Months

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmHồ Chí Minh
Production monitoring. To establish and maintain Q.A. standards for materials and products in mass production.
Task 1: Follow up factory production schedules and WIP
Task 2: Generating and analyze production related reports
Task 3: Communicate and liaison with sales subs for production issues and scheduling
Task 4: Review product and material tests at vendors against approved standards, initiate report with recommendation for corrective action when needed
Task 5: Monitor CSR compliance products and production methods (SAFE)
Xem chi tiết

Executive Human Resources (Temporary 6 Months)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự
địa điểmHồ Chí Minh
- Provide consulting, advice and recommendations business partners on talent acquisition, people development and retention, performance management to ensure the success of business initiatives;
- Own the hiring and on-boarding process to support business partners to fulfill vacancies and induction new joins;
- Build a sportive and healthy working environment by HR well-being and engagement programs;
- Build a learning organization by leveraging the Global Leadership Program and the personal development programs;
- Other ad-hoc reports or projects as assigned.
Xem chi tiết

Product Engineer Footwear (Based in Binh Duong Province)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềSản xuất - Vận hành sản xuất, Dệt may - Da giày
địa điểmBình Dương, Hồ Chí Minh
• Effectively engage in all aspects of the footwear product development process, while maintaining accepted craftsmanship, quality & performance attributes (of the product)
• Coordinate accepted product development / commercialization procedures, executed according to established engineering best practices
• Able to work within established development / commercialization timelines, ensuring customer expectations and product integrity is maintained to the highest level (sample size, fit/wear testing, extreme sizes, through production trial)
• Is competent in providing sustainable engineering solutions within all aspects of his/her responsibilities
• Serve as technical support to the category (s) during new product creation / development
• Manage the commercialization process (model size thru full size grading)
• Maintain on time commercialization targets
• Evaluate, develop & improve manufacturing processes by in depth understanding of product & manufacturing processes
• Continually seek solutions to engineering & in line manufacturing issues
• Actively & effectively coach and mentor colleagues
• Product Engineers report into aligned PDC Heads
• Engineering SOPs & Best Practices coordinated through Sr. Manager QA (Indirect Report)
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Supervisor Production Apparel

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềDệt may - Da giày
địa điểmHồ Chí Minh
Production monitoring. To establish and maintain Q.A. standards for materials and products in mass production.
Task 1: Follow up factory production schedules and WIP
Task 2: Generating and analyze production related reports
Task 3: Communicate and liaison with sales subs for production issues and scheduling
Task 4: Review product and material tests at vendors against approved standards, initiate report with recommendation for corrective action when needed
Task 5: Monitor CSR compliance products and production methods (SAFE)
Xem chi tiết

Executive Human Resource (Temporary 6- 8 Months)

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềNhân sự
địa điểmHồ Chí Minh
- Provide consulting, advice and recommendations business partners on talent acquisition, people development and retention, performance management to ensure the success of business initiatives;
- Own the hiring and on-boarding process to support business partners to fulfill vacancies and induction new joins;
- Build a sportive and healthy working environment by HR well-being and engagement programs;
- Build a learning organization by leveraging the Global Leadership Program and the personal development catalog;
- Other ad hoc reports or projects as required.
Xem chi tiết

Specialist, IT Service Delivery

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềIT phần mềm, IT Phần cứng - mạng
địa điểmHồ Chí Minh
To provide technical and troubleshooting assistance related to 1st level IT support, services desk operation, IT hotline, computer hardware and software.
Task 1:To analyst perform first-level diagnosis and troubleshooting support to the end user’s satisfaction.
To provide support in accordance with established processes and document incidents and remedies.
Task 2:To monitor and respond quickly and effectively to requests received through the ITSD ticketing system or IT-Contact-WCVN group mail or phone.
Task 3:Asist development users for software/applications trouble shooting and assist in arranging with IT activities or implementing
Task 4:To assist and coordinate with onboarding of new User maintenance
Xem chi tiết

Costing Assistant Footwear

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềKế toán - Kiểm toán, Vật tư - Thiết bị, Dệt may - Da giày
địa điểmBình Dương, Hồ Chí Minh
• Works with factories to ensure they are clean all hidden / error and providing transparent costing sheets on a timely manner to help meeting running smoothly.
• Evaluate price analysis for cross-quote feasibility to determine which supplier can best meet our target price
• Communicate closely with Development team and Factory to ensure all development changes and material price changes are reflected in the factory revised costing sheets correctly before Line Freeze and 360 meeting
• Maintain costing summary on development & cost data
• Ensures that complete and accurate cost confirmation records are fully maintained and systems linking
• Works with senior development manager, Herzo and Boston development team to provide option based on the team need.
• Follow the Global Costing Process and Guidelines and implement in a timely manner
• Ensure all Costing timelines are met.
Task 1: Work with factories to check material price and ensure they are clean all hidden / error and providing transparent costing sheets on a timely manner to help meeting running smoothly. (40%)
Task 2: Check factory’s pattern nesting files with sample shoes and provide factory the best nesting way to save cost (25%)
Task 3: Communicate closely with Development team and Factory to ensure all development changes are reflected in the factory revised costing sheets correctly before LFM, 360 meeting and during production period (20%)
Task 4: Maintain development & cost data on costing summary and ensure complete / accurate cost confirmation records are fully maintained and systems linking (10%)
Task 5: Europe and USA Duty material% follow up and checking, S-index checking and distribute to each HQ product team (5%)
Xem chi tiết

System Support Analyst

Nhân viên
Thỏa thuận / tháng
hình thức làm việcToàn thời gian cố định
yêu cầu bằng cấpKhông yêu cầu
yêu cầu giới tínhKhông yêu cầu
ngành nghềIT phần mềm
địa điểmHồ Chí Minh
To conduct analysis and to identify and thus translate users requirements into effective IT solutions for product development applications. (FTW, APP)
To prepare user requirement specification for development, prepare and manage user testing cases for User Acceptance Testing and Implementation.
To provide support to Product Development key users
To prepare user training material and conduct user training for product development applications under APAC region
Task 1:Support User Requirements Analysis
Support to analyze new requirements beneficial to users on product development IT systems in coordination with the IT and Business Solutions team
Task 2:Communicate the requirements with Technical & Development & Business Solutions in HQ & HK
Communicate and convey new business requirements to HQ & HK technical support and development teams
Task 3:Develop and manage testing strategies and plan
• Participate the User Acceptance Testing to deliver solution according to the users requirement with good quality
• Perform testing on article master and product development applications to support deployment of new releases
Task 4:User support and feedback (to both internal colleagues and factory users)
•Primary contact for IT issues regarding the area of Product Development applications
•Provide key user support with ability to troubleshoot problems
•Review change requests and coordinate with the technical development and analysis/Business Solutions team from HQ and HK for delivery and testing
•Use ticketing system to log incidents
•User account maintenance (article master system)
Task 5:User training (APAC region)
•Prepare user manual and update with new releases
•Conduct user training of product development applications
•Conduct refreshment trainings to key users
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